Now that the hard drives of 2TB cost less than $ 100, why would anyone be worry about data deduplication? Why bother with a new system when you can throw records on the problem?

"Dedupe should be part of the modernization of data to boost productivity by reducing the data footprint, storage tiering, and revision backup process," said Greg Schulz, founder and Senior advisor to the StorageIO Group. "Get in the door with the slogan deduplication and treat other data storage and management issues."

the vendors define "dedupe" to adapt their products, so be prepared to hear dedupe described as the compression of specialized data and duplicate files are removed from the primary storage or backup data. deduplication technology can be applied to primary storage, secondary storage at the backup process, and storage after backup. optimizing files and compression, done by the hardware or the software, dedupe can be tagged.

Laura DuBois, program vice president, IDC Storage Software and Solutions, did a study in 2010 of the use of deduplication in mid-sized companies, which defines IDC as 100 to 999 employees. "We found about 43 percent use dedupe, and 31 percent are in the implementation process."

Mike Bollman, director of product marketing for Quantum DXi4500 deduplication backup appliance, said: "Our research shows that companies with a certain type of dedupe deployed, there are about a rate of 25 percent adoption in companies with fewer than 100 employees, more adoption in the 100 to 500 range, and more in the company.

Quantum Corp., backup solutions provider, recovery and archive, claims squeeze up to 20-to-1 space savings with deduplication and compression with the DXi4500, which comes in versions 2.2TB and 4.4TB. The company based in San Jose, California, uses a variable block approach that beats block fixed rates of 2 to 1 compression ring. But do many SMEs have 40 or 80 terabytes of data to be stored?

"Not that many small businesses are worried that a lot of data in a single backup," says Bollman. "But with our compression, you can perhaps keep the value of the 90-day data backup on your hard disk, including many restore points. Without dedupe, you can have the value of save points and rollback of only three or four days. "

The list price of the DXi4500 appliance, for hardware, software and licenses, starts $ 12,500. Other dedupe appliances for backup and data management can be found in the table, "sampling deduplication Appliances."

aN ELUSIVE KING
Cam Bulanda is vice president of storage, servers and virtualization to Insight Enterprises Inc., a reseller Quantum in Tempe, Ariz., with total revenues of $ 4.1 billion in 2009. "We are optimistic about the Quantum dedupe and equipment as a best practice for the management of data," he said. "the the device is much more than a piece of server backup hardware. "

as bullish as Bulanda is, however, deduplication still an educational process for many customers." It was difficult assign a tangible return on investment for dedupe, because customers could not quantify the costs of lost files, and to move the tapes around, "said Bulanda. "They figure it's easier to throw more storage at something to bring a new solution."

Despite the learning curve, Bulanda said there are ways to present dedupe to solve critical problems. "One of our clients had a data size of the problem," said Bulanda. "Their backups increased from 14 terabytes up to half a gigabyte. Another client, a national manufacturer, needed help to stay in their backup window to avoid an impact on production. Their backup was once eight to 12 hours. Now it's up to 30 to 90 minutes. "

While companies often mix the remote office backup data to larger offices, they found that although the disk space may be less expensive, bandwidth is not. Bulanda appreciate the approach of the Quantum device uses for such situations, since the devices are pre-configured and can be managed remotely, to ease the burden on IT remote offices.

"deduplication devices are still expensive, but given the right steps and situation, they will save customers money and protect their data," said Bulanda. "In five years, we believe dedupe will be part of all new storage and backup projects. "

The story continues ...

Consider this: over 2 of 5 small business owners in Canada have experienced significant disruption their businesses; 80% of businesses affected by a major incident must close within 18 months, but 62% of business owners have placed continuity planning low on their to-do-list and 18% of them admit that it is not even on their radar. These figures are a clear and very scary indicator that the chances of survival for companies that have been affected by a significant loss are incredibly low.

To read the rest of this article click here.

Every business should have a disaster recovery plan. But for many businesses, the DR plans are either outdated, nonexistent, or fail to provide a complete solution that allows them to operate at full capacity in disaster. The latter is particularly true at the moment for a number of clients in the health sector.

Many vendors are scrambling to meet HIPAA compliance guidelines and receive federal incentives under the American Recovery and Reinvestment Act. Too often, however, we see hospitals and private practices implementing DR provides that the compliance guidelines of the meeting, but forget the critical interdependencies within their systems that will allow them to continue working after a disaster.

Compliance guidelines to receive these incentives simply indicate that in the event of a disaster, you must be able to effectively get your information on the patient's electronic health (ePHI) in your information system hospital (HIS). What hospitals fail to take into account, however, is how this information is involved in the process throughout their systems and locations.

Let's say someone goes to the radiology department for X-rays. After X-rays, the information is loaded in the radiology PACS. Then, an event occurs that picks up all of the hospital network. According to the HIPAA guidelines, the HIS system is recovered with Ephi files. But the patient x-ray information can not be linked. Thus, although the hospital respects the rules of conformity and the HIS system is on, it is still not able to effectively treat the patient because information is missing. The staff moves to the next patient, but they are not able to provide treatment because the laboratory is also unable to provide test results in the SIS.

This domino effect can extend into the network data center and infrastructure concerns come into play at remote sites. Failure to recognize the importance of these critical interdependencies locks hospital in limbo until all systems return again and can communicate with the HIS.

When consilium1 is called to assist a health care provider, we take a holistic approach that starts with assessment and analysis to help the supplier not only ensure compliance, but also improve the overall performance and the security of its systems and how they work together. This comprehensive approach allows us to identify problems and scenarios that the supplier might otherwise overlook, and to help implement a disaster recovery plan that considers all systems, or a piece of the puzzle.

In addition, as we assess the needs of a supplier, we also conduct an impact assessment on business (BIA) to help us understand how a disaster would affect the company financially. Then we take a step further and make cost effective recommendations for inclusion in the company's planning.

For example, a large hospital is considering making an equity investment in a generator to power its radiology department where an ice storm or other natural disaster takes power. On paper, the investment made sense because the money generated by the radiology unit cover the cost of the generator. What hospital did not consider is that in an ice storm, everybody will do it for their rendezvous X-ray. So in addition to having to buy the generator and then pay operating costs, revenues of the hospital through the unit would be greatly reduced, it might not be the best way to handle the situation. It is at this level of analysis that separates us from our competitors and demonstrates our commitment to providing disaster recovery solutions thoughtful and complete.

To help our customers get the holistic view needed for disaster recovery, we developed a visual approach. By a logical plan in the hands of the health care provider during a disaster, a visual dashboard allows different organizing groups to work together and get updates instantly progressing. Allow them to see the systems at a glance and follow a simple task list and schedule helps them get their systems up and being much faster performance than conventional checklists.

We are really trying to help our clients see the big picture. Disaster recovery is not just about compliance, it is about business. It is about the process. It is working towards a solution to adversity. And in the health sector, it is patient. When we can help our clients think holistically and become true masters of the disaster, which is when we think we have done our job

Profile: Michael Montagliano
chief technologist and director of risk management practice, consilium1

Location: Rochester, NY

Web website www.consilium1.com

accent Company: specialized consulting and information technology services; working with clients in the insurance, financial, legal, healthcare, and government sectors

What people would be surprised to know about me: I spent 20 years on the road traveling the world as a rock and roll hero

least favorite part :. Six hours airport delays

Data security or lack of it, is now a growing concern and a priority for many SMEs. And it's a good thing. In a recent survey of its member organizations by the nonprofit Association for Information and Image Management (AIIM), 56 percent of respondents who have no form of electronic records management system (ERM) have little or no confidence in the integrity of their electronic records, compared to 28 percent of respondents having some form of system.

It is interesting to have a risk management system does not improve confidence levels across the board. According to the investigation report, "This reflects the limited scope systems, particularly with regard to e-mails, which may or may not come under a mandate of records management."

Overall, 37 percent of the combined group-rich and -nots no-confidence in their electronic documents. And all that remains worrying low, it is an improvement over the 52 percent measured by AIIM it two years ago. How e-mails are handled is always a risk factor, the report said, even for companies with record solutions.

In fact, of the 709 members AIIM surveyed-67 percent are SMEs and 34 percent practice a "delete all" policy for email, 23 percent keep all mail to be on the safe side and 31 percent have no policy at all. The remaining 12 per cent identify important email records and delete other electronic messages automatically or manually.

"When the prosecution and kick in claims, companies are totally dependent on their communication records, and these days, almost all of these documents are electronic," said John Mancini, President of AIIM. "A third of organizations still do not have systems in place to manage and store electronic documents, and even those who are struggling with their policies on email. The opinion is also shared between three approaches: delete all keeping everything, and keep only the important things, which presents its own challenge to the selection policy "

Because of these changes in the way emails are processed, organizations are often unprepared should they need to retrieve specific records. 31 percent say the missing information has caused problems for them with the regulatory authorities, and 34 percent in court cases. in addition, recordkeeping policies 24 percent of respondents were questioned in court, and 25 percent have sent senior IT staff to witness the strength of their electronic documents.

the implementation of document management systems, said AIIM builds confidence in the reliability of electronic documents. However, even with these systems in place, email management is always a concern. With all these inconsistencies, solution providers would do well to discuss management issues with their clients sooner than later

The survey E-Discovery and ERM :. How document management performs in the New Spotlight? was partially underwritten by ASG Software Solutions, EMC ² , and Iron Mountain.

Jessica Mattison contributed to this report.

QuorumSoft, archiving solutions provider deduplicating based in Burlington, Vt. , Made with the same MSP Advantage, a new program designed to expand the opportunity for managed service providers (MSPs) to offer their clients backup services and disaster recovery. As of June 1, MSPs will be able to implement the suite of products identical and only pay a monthly fee based on the services of backup and disaster recovery they offer clients.

MSPs can use the Alike MSP Advantage program to meet the growing demand backup and disaster recovery protection delivered as part of their agreement monthly subcontracting with customers.

Alike, a solution for the Citrix XenServer virtualization platform, allows image-level backups of virtual machines (VMs), even as they are running. MSPs pulling Alike MSP Advantage party will benefit from the architecture to the same host that connects to remote XenServer, minimizing the risk of disruption to production environments and conserving CPU resources and I / O

Alike DR is a disaster recovery solution with offsite recovery module that allows users to choose the vault offsite data. Alike DR also features Enhanced Replication, a way to synchronize a virtual machine on a schedule using only delta transfers and stream compression. Enhanced Replication can be used on a LAN, WAN, or on a cloud-based server.

LabTech Software Adds Backup and Recovery

New SaaS add-on remote monitoring and management of developer allows MSP allows system migration and income of additional recurring services.

tracking software and innovative remote management LabTech has added a built-in backup and recovery tool to its suite for MSPs. LT called backup, the tool enables automated and managed backup client and say of aster recovery.

According LabTech, LT Backup comes with automated recoverability tests that execute daily to test backup restorations. In addition, backup routines on the instant image capture of the entire system, which allows images to restore to a computer or virtual machine irrespective of its material inconsistencies.

In a press release to EH Publishing Labtech said his backup LT can "perform a complete bare metal recovery in minutes ... including physical servers to virtual servers."

LabTech CEO Matt Nachtrab said he expects the new backup and recovery tool to be popular among the MSP. "Users of LabTech find it to be a great option for servers, desktops and laptops for disk-based backup, disaster recovery and system migration," he said, "and it opens opportunities additional recurring revenues for MSPs and resellers. "

LT Backup is available immediately. It is sold as a monthly SaaS model license.

Regarding the creation and documentation of business
continuity (BC) and disaster recovery disaster (DR) plans, it is necessary to spend a significant amount
of time and effort. One potential way to reduce this burden is to use a catastrophe
recovery or business continuity planning models of activities to guide you through this process
that provide loans formats to use, models and containers for different types of information
you will assemble and record in the process.

to read the rest of this article click here.

backup provider on Appliance-3X Systems will now integrate the software Paragon Software Group's flagship 3X RBA (backup appliance from a distance) .

3X RBA is a "private cloud" device backup and recovery, data protection and secure offsite disaster recovery for SMEs. Paragon Software Drive Backup Server, add recovery for Microsoft Exchange, image backup of physical and virtual machines, and bare metal recovery. It also simplifies live server migrations (P2V, V2P, V2V and P2P).

"Technology Backup Server Drive Paragon Software allows us to provide superior, cost effective remote backup," said 3X Systems CEO Alan Arman. "By integrating Paragon's technology into our RBA solution, we can extend our data protection capabilities in data centers. "

"One of the advantages of Drive Backup Server is the bare metal recovery technology, which eliminates hours spent on reinstalling software applications and reconfiguring system settings," added the president Paragon Software Group Tom Fedro.

developer of data protection management software Bocada Inc., creator of the (DPSM) data protection model service management, is a new initiative designed to promote the adoption of the company Bocada Prism.

initiative is built in part on Bocada network managed service providers (MSPs), which together manage nearly 600,000 backup clients with Bocada solutions.

Bocada Prism solution guides MSPs through the DPSM model, a backup environmental assessment processes, policies of protection of mapping data to customer business requirements, and improving information and operational alignment.

Bocado is focusing on MSP because the managed service provider has a market resellers who present Prism as a means of providing compliance, audit and management of capacity utilization, and automatic chargeback / billing reports.

"Unlike standard error, trend or usage reporting solutions, Prism is able to show an MSP how an error or defect in the impact on the data protection environment the ability adhere to an SLA, policy, or compliance objective, "the company said in a press release submitted to Pro-SMB channel .

Bocada supports the widest range 'backup applications and developing plug-in support for targeted applications used by MSP suppliers and additional SaaS. It also provides integration with trouble-ticketing solutions and SAP to streamline service management operations.

"Prism is" architected "with service providers in mind, it is the only solution on the market-oriented management and data protection services. is the ideal solution for MSPs that offer backup services to their customers, "said CEO Bocada Nancy Hurley

Prism provides MSPs with:

• deployment Agentless
• support Heterogeneous
• cost-effective delivery of data protection services
• reduces administrative time
• Visibility in all customer backup environments

>> READ ABOUT to the dATA PROTECTION & OTHER PRODUCTS BACK

Even with the rise of online, on disk and cloud storage and backup solutions, tape is to hold its own with SMEs, but in a new role

Sharon Florentine

the rumors of the demise of the band have been greatly exaggerated. Tape, maligned in the media for its high failure rate, heavy physical storage requirements and long recovery time, continues to be relevant as a storage and backup technology, especially for SMEs. However, as disk, online, and cloud storage and backup solutions become more cost-effective and readily available, the role of the web in the SMB has changed, said Greg Schulz, founder and senior adviser at the server and storage IO Group, an analyst and consulting firm.

and this change has much to do with the size of the SMB. "Over the SMB, the more likely they have already departed from the band or the band have never used at all. Over the SMB, the more likely they are using a band hybrid and other technologies" says Schulz. "the band is replaced for backups daily per disc and online solutions, but it does not completely disappear. Its role moves to the long-term retention and archiving. "

BALANCE WITH STORAGE SOLUTION HYBRID
This is exactly what managed solutions provider customers network and security services White Glove Technologies know. Tommy Wald, the company's CEO based in Austin, Texas, said while nearly 70 percent of the base of White Glove customer is still using tape, the most are eager to move to disk-based backups and online for daily needs. "Everyone wants to retire their tape backup solution, even if it is the most affordable," says Wald. "Tape must be physically taken off-site for storage, and it is difficult and takes time to restore."

For larger customers White Glove, moving to an online solution / hybrid disk and tape can strike the right balance between fast and affordable recovery. "We develop solutions based on what their target recovery point [RPO] and their objective recovery time [RTO] is," said Wald. "At what point do they need for restored data, and speed? Do they need to be back up and running in four hours, 25 hours or five days? "Wald notes that there are new advances in tape technology all the time, even though the role of band changes archiving of more static data that customers don 't need access immediately.

When the tape is used for long-term storage and archiving, most of the arguments against her reliability and moot high rates of failure made. "tape backups are not intended to be consulted several times and still crush and again. This is when failure and data corruption occur, "says Schulz. "When organizations use tape just to park and store data when it just sits there, the failure rates are significantly reduced and it is more reliable and very affordable."

Many smaller SMEs and home businesses often don 't need solutions on tape at all, says Schulz. Many find that backup solutions focused on consumer, such as Carbonite, Mozy, and similar deals are equally affordable and easier to use.

"More environment, the more likely they used commodities such as Carbonite, Amazon, or online storage solution from Google," says Schulz. "Because of economies scale, this kind of high-end technologies do not scale up for larger SMEs, and in these situations band becomes more convenient. But small SMEs can leverage these products widely available to sophisticated finally have secure backup and storage up very profitable. "

STORAGE AND BACKUP SWEET SPOT
The sweet spot for solution providers on the storage and backup market, says Schulz, is smaller midsize companies to small or home office (SOHO), and the general trend in this segment is a custom combination of technologies based on needs and budget. solution providers can leverage different technologies depending on their strengths, and the use when they are better suited to the task and budget at hand.

It was announced recently that protection provider of Axcient data partnered with HP to deliver on its hybrid -Premise appliance for backup and business continuity capabilities activity. Axient provides hardware and cloud infrastructure as a data backup medium for SMEs on site.

Now Axcient use HP Converged Infrastructure to provide the material part of its offer.

Why partner on hardware

In an exclusive interview with Channelpro-SMB , CEO Axcient Justin Moore told the channel that his company was looking for a equipment manufacturer after analyzing their own strengths as a company. "We at Axcient realize that software and software as a service are our strong suits. So we wanted to find a partner who really had the expertise in hardware, "says Moore he adds." After spending a lot of time testing, do research, and looking at the market, we came to the conclusion that ultimately HP was the best provider. "

Why HP Converged Infrastructure?

The HP Converged Infrastructure packs various computer components into a single solution. The components include servers, storage devices, the networking hardware and software. According Axcient, this "total solution" provides a recognizable brand-name partner to provide the material for its hybrid solution.

In Axcient configuration, a HP server resides in the location of the SMB, where backup servers and acts as a tilting system. The device then connects to base ProLiant-Axcient data center, where it transfers the backup data.

Previously, Axcient systems were based on a variety of equipment. Using HP equipment in place, SMEs can now upgrade from 250 GB to 20 TB on a single device. In addition, this configuration can accommodate backup and recovery of up to seven servers.

"There is an on-site appliance that goes to the client's location running our software," says Moore. "No software is installed on the network. That's now a device based on HP. All our infrastructure now in our data center, our network, our heavy-compute layer, our clustered storage, scalable, redundant solutions: they are all based on HP infrastructure. "

Moore added:" We felt that by working with HP, we could provide the best channel of both worlds. "

What's in it for HP?

Meaghan Kelly is vice president of HP's sales channel development and strategies. She told Channelpro-SMB that the partnership with Axcient benefits both companies.

Kelly said the channel pros move to Cloud- and offers based on managed services. "In 2013," she said, "we believe that [the cloud] will be a market of $ 150 billion, and represent approximately 10 percent of total IT spending."

These figures, she says, makes it difficult for HP to ignore the proposal Axcient. "We have 16,000 SMB partners in the US alone," she said. "They represent $ 57 billion in hardware capabilities and services for HP."

Kelly adds, "the great thing about the Axcient solution on HP is that place in all SMB size and allow them to have a scalable model, no matter how many seats they Business. "

How scalable is it?

According to Moore, scalability is at the heart of Axcient-HP partnership.

" Fom our viewpoint Axcient this relationship is obviously essential because it provides us with a new level of scalability for the channel, "said Moore." We now have a solution that starts as low as, for example, an SME needs 100 GB of critical data, and we can move all the way to a SME which has tens of terabytes of critical data "

Kelly agrees, adding." When we talk about HP SMEs, we generally say it is a VAR selling in 1000 or fewer seats. the great thing about the Axcient solution on HP is that place in all SMB size and allow them to have that scalable business model, regardless of the number seats they have.

How is the channel react?

Moore said Axcient and HP worked with their channel partners on a series of initiatives to draw sales away. "You see these [initiatives] Rolling in the coming months," he said. "We talked to VARs, and we worked with HP trying to help VARs to position their services, trying to provide tools like they go into their accounts. "

" Our partners are excited about it, "Kelly said." I'm talking to partners on a regular basis, and we have many discussions on what are the best solution sets and market. and the conversations I had with them-when Axcient get up and talk about what it can do for their business it really changes the game for our partners. "

Intronis Online Backup and Recovery has launched an upgrade product this week. The product version includes a local backup functionality for MSPs, enabling them to use a single piece of software in the data selection for the local device backup> and data for offsite backup.

"Most IT service providers have a range of clients with varied data requirements," says Intronis in a press release to EH Publishing. "The addition of Intronis local backup made offering hybrid backup solutions simpler and much cheaper. "

Intronis is a backup and recovery solution Online SAS 70 certified. To the gate of its software management, Intronis has added several features that enable managed service providers to better manage and calibrate their statements.

Most notable among the features is a new reporting tool for the backup status that provides engineers a more efficient backup sets management means. The report includes specific notifications and allows technicians to define the conditions that trigger these notifications.

Intronis Vice President of Engineering and Delivery Jay Bolgatz said "close relationship" between the company and its partners has been at the heart of product updates. "The feedback from our customers has a direct impact on our product roadmap and greatly influences our future innovation," he said.

Intronis plans on releasing products of progress, including architecture and platform strategic improvements later this year. A subscription to local backup function Intronis costs $ 4.95 per server per month for unlimited local storage.

security solutions provider WatchGuard Business Technology is activated. The promotion is aimed at SMB supply end users with network security and web protection at discounted prices.

Under the Summer Sale, WatchGuard customers will be offered discounts of up to 25 percent off of last WatchGuard XTM 5 and XTM 8 security firewall Series WatchGuard XCS 370 and , 570 and 770 Series messaging and data loss prevention appliances.

According to the director WatchGuard field of marketing Mark Romano, hackers, viruses and malware are, contrary to popular opinion, every bit a concern for SMEs and corporate businesses. "SMEs are most vulnerable to the new generation of threats," he said. "Because of this, we created the WatchGuard Summer Security Sale as a way to help SMEs to stay ahead of the latest hacks, attacks and malware threats."

Complete with trademark bright red color, the WatchGuard XTM series represents the multi-layer ,. According WatchGuard XTM series is "defense in depth" next generation firewall capabilities "ideal for small businesses," providing the network, application and data protection and management features and capabilities.

the WatchGuard XTM 5 Series provides security performance to SMEs to mid-level prices. security capabilities include inspection HTTPS content and VoIP. more support, even the Ethernet interfaces (six GigE and one FE) provide high-speed LAN backbone infrastructure and gigabit WAN connectivity. IT administrators can manage devices from a centralized console, scriptable CLI, and web UI. real-time monitoring and rich reporting are included at no extra cost.

The WatchGuard XTM 8 Series, on the other hand, includes full HTTPS inspection, optional URL filtering, anti-spam, anti-virus and intrusion prevention. Flexible management tools offer centralized administrative access from a single console or scriptable CLI, and include real-time monitoring and rich reporting. High availability (active / active), multi-WAN load balancing server, and VLANs can be configured.

Finally, the WatchGuard XCS appliances that are part of the sale of the security was provide spam and two security malware with data loss prevention.

The software now includes a wizard and other features designed to facilitate migration process for SSDs.

Data backup, migration and developer Paragon Software Group Recovery Software announced this week that it has begun shipping its latest Paragon Migrate OS SSD product.

Paragon Migrate OS to SSD, version 2, has a wizard designed to simplify the migration process to the readers of the solid state (SSD).

Paragon Migrate OS v2 SSD automatically downsizes the source system volume, if necessary. It also auto-aligns the copied system partition, and provides intelligent selection of specific files for migration to smaller SSDs -. All without rebooting the system

"Just over there a year ago, we began to see the migration of the system emerging issues around the new SSD and 3 TB drives," says the president of Paragon Tom Fedro Software Group. "We designed our migration wizard in one step to provide quick and easy a smooth migration process regardless of the operating system or the size of the disks."

features and advantages of Paragon Migrate OS SSD key include:

• Upgrading the file exclusion technology for increased migration
• assistant in one step for migrating large data
• automatic resize partitions capacity (for migration .. HDD to a smaller SSD).
• awareness of automatic partition alignment.
• partition of conscience Microsoft reserved (for problems of visibility 3TB-drive space around)
• exclusion / selection capability file.
• hot copy, without restarting the system.
• smooth migration process regardless of the operating system.

Paragon Migrate OS SSD 2.0 is available for download for $ 19.95.

Channelpro-SMB Publisher Michael Siggins sitting with Autotask president and founder Bob Godgart at Autotask Community Live 2011 in Miami this week. Bob stressed the importance of building community and stay with IT trends that affect our business and our customers' businesses

Michael Siggins :. Autotask is all about the community and is therefore Channelpro-SMB. Community is really a mortar that holds us together and really drives our success and I know that Autotask is very important for your customer base and your staff. Can you tell us a little of the event --- Why is it important to bring your clients here and your suppliers and your team partners

Bob Godgart: Well, we have more than 750 partners here in the event and for us it is very important to bring everyone together and get energy. Get the feel of the Autotask community because I think it is very special. For me it is so important that our customers get to talk to other customers and for us to Autotask it is really important that we get the feedback we need to grow the business.

Michael Siggins: Yes, the feedback is critical. This morning, in your speech, you laid visionary interesting points to go ahead. But first, look back at the event last year --- what are some of the most important things you want to have this event this year that built on what the community has Autotask since last year?

Bob Godgart: Well, probably the most important element is that we wanted to build a very good training program. It is really important for us and as CEO Mark Cattini said in the speech this morning, we want to ensure that people use over the Autotask platform. In 2010, we saw that the average person using only about 25 percent of the product and it is a huge product. You think of Microsoft Office, you really use a fraction of it, so it's the same kind of thing with our product. So we've worked hard over the past 12 months and now we are able to get people to the point where they use about half of it on a regular basis.

Second, we have begun to standardize education and get people to share things. We went ahead and worked with CompTIA this year to provide part of CompTIA content so that we should not create ourselves. So now CompTIA to help with the business side and we get to focus on the side of the product formation Autotask

Michael Siggins :. What about your partner suppliers here to this event? What is the most important thing that you think you have them here with high visibility to your customers

Bob Godgart: Well, we have almost double the vendors we had the last year, which is quite exciting to see the growth of this. But more importantly, for each of the vendors, they need a complete solution. Autotask not the solution itself. You need all parts of the battery, especially if you are a managed service provider to run your entire business. And if you need network monitoring, you need companies that give you the back-up systems, spam and all parts of this battery control are major rally and if so why are we really excited about the number of people here, sponsors and suppliers.

We even have some companies doing some third development work around Autotask. And Cloud is the key now. Coming into this year's Live Community, we wanted to ensure that cloud providers and next generation seller was well represented here as

Michael Siggins :. in your morning meeting you described a number of technologies and trends that you think really critical to the success of all partners in the room. Can you give us some highlights of those

Bob Godgart: course. The seven technologies or what I saw is IT trends were mobile, social, what we call the intelligence service that is business intelligence for solutions providers and three C conversion, Cloud and Community . So I was talking to everyone, so that six. The seventh we called "Your Next Business" and for vendors that we wanted to ensure they were really preparing for it is easy to do things day to day, to run your business and not think about planning and so that is one of the things that is near and dear to my hear and I wanted to make sure they have at heart as well

Michael Siggins :. We go to a lot of these events and we take great networking happens to them, I think one of the biggest challenges for a busy partner is when they come back on the plane that they go back, then jump right into their jobs again. What advice can you give to partners on how they can benefit from energy to such an event like this, how can they really put that into a concrete plan that they can perform once they get to the House?

Bob Godgart: I'm really glad you asked that question. We gave everyone a Autotask laptop and in my session, I said look, at the end here, please go ahead and write one or two things of each session you will, of all conversations you have and get a good diary of those then make a commitment when they return to the office to do at least once a week. Because if they do, they're just going to be so much further ahead and it's funny because so many people came to see me after the keynote and said you know what, Bob, you're right. We go to these conferences; we return; we are all hype and it is business as usual and we do not want that to happen again

Michael Siggins.? Any advice separation for us

Bob Godgart: I think the most important thing they have to do is they have to automate their business. So if they do things manually, if they are using home grown tools they use point solutions that they will get much more out of it if they go ahead and put in an integrated system .

Autotask More coverage here ...

Datto, a backup vendor and disaster recovery, now offers Siris, a data backup product that can virtualize offsite.

According Datto, Siris offers continuity of activities after complete end. By eliminating image chain in the backup process, Datto devices take information directly from the server to virtual machines.

The company also says the Datto process of inverse chain technology prevents the risk of damage to files because the base image is always the most recent file. This is different from traditional backup where computers have to rely on the old files to restore the most recent. Datto The new technology ensures that the complete image is always at the front of the backup chain, and is not based on past files for recovery.

Siris is also the only backup device in the channel that offers instant off-site virtualization. This feature allows fast recovery even in case of loss of the entire system, enabling failover of business completely to the cloud.

Siris offers a full range of features that enable managed service providers (MSPs) and Value Added Resellers (VARs) to bring this solution to companies of different sizes. Siris sheds the backup process by providing screenshots of each backup image. Siris also implements other benefits such as data deduplication, instant local virtualization, quick setup and a web interface that is managed over the Internet. The user has the ability to test virtual machines at any time.

innovative Endpoint Data Protection Safend will now have its products distributed throughout North America by the distributor Computerlinks.

the terms of the distribution agreement also Computerlinks a new support partner for data protection company. The distributor will offer Safend VAR partners not only a result of security solutions, but also a channel support alternative.

The distribution agreement covers all of Safend Data Protection Suite products, including Safend Auditor, Safend Encryptor, Safend Protector, Safend Inspector, Safend Discoverer, Safend Protector and the recently released Mac.

"the proliferation of mobile devices in SMEs is causing significant changes in the way it manages terminals," said Russell Zientek, CEO of Computerlinks North America. "As a value added distributor, we want to ensure that our partners can offer their customers the most efficient, comprehensive security available terminal solutions. We examined the key security products on the market and found that Safend offers a comprehensive solution of the highest quality for our value-added resellers and solution providers. "

for its part, Safend said Computerlinks is a" highly respected player "in the channel." Not only Computerlinks greatly expand our reach in the channel and provide full marketing and technical support to our channel partners, "said Clay Rogers, vice president of channel sales at Safend," but Safend products fill the Computerlinks need an endpoint and DLP supply and ensures greater protection for businesses.

READ OTHER CHANNEL PRO-SMB pROTECTION oF dATA STORIES >>

At Varnex Spring '11 Conference in Boston Synnex this week, a group of members Varnex retailers were asked about several burning issues and have had the opportunity to question the leaders of suppliers. Elite partners Synnex asked questions from the financial perspective to how they feel about future technologies, such as tablets. Some highlights of the results:

• 80 percent of partners see the financial outlook for 2011 is a moderate increase or a sharp increase from 2010 .
• 24 percent of the partners associated with less than 10 percent of service revenues . 28 percent partner 10 to 25 percent of their revenue on services. Only 24 percent of partners combine more than half of their revenues with services.
• When asked which areas the partners need the most help with, 35 percent say hire the right partners to sell into new categories like cloud or managed services . 27 percent say that sales training associated with new opportunities, and 25 percent say marketing. Only 13 percent require assistance with business management and financial side. These results, coupled with a partner stressing that there will be a great lack of engineers and university graduates technicians over the next few years shows that service providers and retailers are very concerned about employment a well-trained staff in the coming years.
• A huge 49 percent of partners believe that tablets offer new business opportunities nowadays. 28 percent see tablets as a business focus with limited results to date, and 20 percent are sitting on the sidelines until they see stronger traction. Only two percent consider it just a fad.
• 34 percent of the partners plan to sell cloud solutions and hosted services in 2011. 19 per cent intend to focus on the private cloud offerings for customers, while eight percent plan to offer application / cloud storefront. 29 percent of respondents plan to offer all of the above, while a 10 percent have no plans cloud .
• When asked what pilot a number of servers and storage business is, 85 percent of respondents said backup and disaster recovery . Five percent said legal requirements, while five percent saw the execution of clouds. One remaining percent said mobile applications / tablets.

It is surprising how few partners are turning to service-based business models. While most are reporting that services are much turnover, a quarter of respondents said less than 10 percent of the revenue from such services. This indicates that dealers can not be becoming service providers as soon as we think, and still working primarily as VARs for revenue.

The same goes for cloud adoption. While most of the figures are not surprising, 10 percent say they have zero plans in the cloud is a bit shocking. The term "cloud" has been beating us over the head for years, and it was easy to assume that everyone prepare for the transition. But clearly, all partners are open to changes and the rapid transition of business models.

Jason Romsey, director of SMB Americas at EMC, disagree with the answers to the server driver and storage business. According to him, it is the performance of the cloud.

"When I think of the opportunity in 2011," he said, "he is preparing customers to operate in the model [cloud]. I think that even if the backup and recovery is part of it, the possibility of cloud is our most important driver "

When the floor was opened to questions, a Canadian retailer asked the question that was on the minds of everyone in the Discussion of the cloud. who owns the customer? When a partner brings a client on the cloud platform to a provider that owns long-term customer?

The director of Microsoft's SMB Gary Lissy channel strategy responded, saying, "The solution provider is ultimately trusted advisor, at the end of the day the provider is there to answer. customer needs, and that is why the channel is so important [to Microsoft.] "

as HP has begun to provide an answer, he got up on everybody, exchanging glances with each other, that never Lissy actually answered the question, and instead artfully dodged it. Only time will tell how Microsoft really consider the long-term customers that its partners bring in his division cloud services.

CharTec, a hardware-as-a-service (HaaS) and training provider for sale, has today launched a new backup and disaster recovery solution that is available for members CharTec and, for the first time, non managed service providers (MSP). The device CharTec BDR is a tool based on the Intel server developed on measure that provides replication of server images in the cloud. For CharTec BDR, CharTec partnership with LabTech Software, provider of Managed Service tool for remote monitoring and management (RMM) and Doyenze Inc., provider of the Doyenz ShadowCloud.

Moving in the field of business continuity "is a natural step forward" for the HaaS provider, said Alex Rogers, CEO of Bakersfield, California based CharTec, a managed services provider of emanation ARRC Technology, which Rogers is also CEO. Rogers said during deployment of 150 BDR solutions from other competitors in the ARRC customer sites, "we were able to see what they really wanted in a BDR, and the biggest pain points. We also heard about 350 CharTec partners across the country and their pain points, and many of them match ours. "

The CharTec BDR is the result of this feedback. The unit BDR Intel processor installed on the MSP client site, and is remotely managed via a web portal with an RMM agent for alerting and scripts. the CharTec BDR appliance replicates the production infrastructure of a customer through cloud-virtualized backup images, which are tested and verified daily to ensure data is current. in the case of a total site loss, data can be quickly restored to ensure maximum uptime.

Also included is 24/7 US based support help desk virtualization and clouds. Shane Swanson, head of operations for CharTec said the MSP can use virtualization clouds in two ways: "If all the customer site is down, they can virtualize the network in the cloud Second, they can do proof of concept. laboratory tests. "

the biggest thing the BDR solution brings to the table, Rogers said, is the MSP's ability to make money immediately. The MSP did not make 12 payments in advance; just the first month of the BDR solution is needed so that "they make money the first month," says Rogers. "Now it is easier to sell to them, they should not ask for money up front before the client or themselves."

Moreover, Rogers said, for an MSP, an offer BDR "is usually their foot in the door to the customer. At this point, everyone has a network and someone takes care of it, but many are not sure of their backup solution. this does backup every 15 minutes and automatically sends the data off-site and can virtualize your building must be destroyed. It is easy to sell. Especially in difficult times, it is HaaS there really shines "

he adds." the good thing with HaaS is the end user can be considered as an operating expense rather than a capital expense, which for many companies is a true point of sale. "

CharTec has been beta testing the BDR for the past month with partners and about 25 deployments, said Rogers. The unit, available now, is updated every 36 months or the customer can choose MSP keep it with a maintenance contract. This is the first and only CharTec product available for non-members.

BridgeSTOR has expanded its range of Application Optimized Storage (AOS) devices with the introduction of its latest device for the Microsoft System Center Data protection Manager (DPM), enabling customers to SMEs using DPM to reduce capacity requirements by up to 90 percent.

Manager environments The BridgeSTOR AOS Appliances for Microsoft DPM provides Microsoft System Center Data Protection with an effective capacity of storage platform. Virtual Storage - Advanced Data Reduction (VS-ADR) in the device BridgeStor AOS DPM is configured for Microsoft DPM environments. The VS-ADR technology combines BridgeSTOR online data compression at the ASIC-assisted blocks and deduplication with Disk-on-Demand thin provisioning for scalable storage.

BridgeSTOR AOS Appliances for Microsoft Data Protection Manager treat SMEs and storage of the branch must by coupling data deduplication and compression with simplified administration, deployment and affordability. A 3.5 TB (physical capacity) system "starter" seems DPM 35 TB of virtual capacity, expandable to 10.5 TB of physical storage and 105 TB of virtual capacity.

System Center Data Protection Manager, pre-installed and pre-configured in the device, ensuring data protection for Microsoft Windows Server, Exchange, SQL, SharePoint, and Hyper-V environments, and workstations companies and laptops. BridgeSTOR AOS appliances supply the block-level interface required for DPM Storage Pools while providing transparently deduplication hardware acceleration and data compression to minimize capacity requirements of the storage pool. Data sent to DPM by servers, workstations and laptops is compressed and deduplicated both within and between protection groups.

With the use of deduplication and data compression in hardware acceleration, BridgeSTOR AOS Appliance for Microsoft DPM provides advanced data reduction without impacting the user experience or changes to infrastructure. BridgeSTOR AOS Appliances also use Disk-on-Demand thin provisioning, enabling storage managers to allocate DPM storage pool sizes ranging without physically installing storage hardware until needed.

about two years, the world economy in deep recession, Alexey Raevsky thought it was a good time to enter on the north American market. Raevsky, CEO of Zecurion Inc., a data loss prevention vendor (DLP) products based in Moscow, has seen such opportunities for SMEs.

With traditional customer base including major European companies, the movement represented new territory for Zecurion, literally and figuratively. "The SMB space is a new market segment for us," said Raevsky. "As with large companies, the regulation put pressure on SMEs to prevent data leakage through the company e-mail, social networks, and instant messaging applications. "

to cope with the new market, Zecurion, which has an office in the United States in new York, offers inexpensive DLP products with an attractive value proposition. "the price points and ease of management and deployment are that SMEs are looking for" Raevsky said.

Among SMEs, the importance of data protection was first he was raised a few years ago when state governments began to transmit various data violate the regulations. the legislation has highlighted the issue of data protection against leaks of-a inside who needs intensified with growing use of mobile technology. For years, large organizations have relied on data loss prevention technologies to curb data leakage, a strategy that SMEs do not continue due to the load and the sophistication of traditional DLP solutions. As data security continues to plague businesses of all sizes, as vendors Zecurion responded by offering tailored DLP solutions for SMEs.

For SMB channel partners, DLP is an opportunity now booming. According to research firm market research from the Radicati Group Inc., the DLP market is growing at an annual rate of 20 percent. "DLP began as a luxury for very large companies that were very paranoid about data security," said Sara Radicati, president and CEO. "It is now quickly find their way down Market as everyone realizes that data loss is something they should do something. "Radicati estimates that each company will eventually have some sort of DLP solution in place.

If such a universal deployment comes to pass, it will be largely because of the increasing availability of DLP solutions. in general, DLP protects important information against leakage inside, whether inadvertent or malicious. " what is DLP stands for real-time analysis of deep content, "said Mark Bloom, director of product marketing for data protection at Trend Micro Inc., a web security products provider with US headquarters in Cupertino, California.

sensitive information such as social security numbers, credit card accounts, and customer lists or patients are typical of the types of information that companies seek to protect. In addition, DLP can prevent leakage of confidential information or intellectual property contained in legal documents through the use of methods such as fingerprints, a way to signal unstructured data so that it may not be copied, printed, or e-mail. DLP includes products that discover, monitor and protect the corporate data that is in use, in motion or at rest.

Technology Types
To protect data wherever it resides or travels, there are three types of products: DLP solutions based network that scan traffic network such as email and instant messaging; end DLP products that tag data on desktops, servers, mobile devices and other technologies that store data; and DLP discovery solutions that identify and locate sensitive information.

DLP-traditional types of systems deployed by large companies, are modular in design, sophisticated, and often required a significant amount of customization for tasks such as policy definition. "The complexity of the initial DLP systems made sense from the perspective of being in a glass house in a data center," said Spencer Snedecor, CEO of Palisade Systems Inc., a DLP software products provider based in Des Moines , Iowa.

large companies have dedicated security administrators, whose full-time job was to monitor data and prevent him from leaving the organization. Having a box to the electronic monitoring and other for security management on the endpoint was typical of how DLP technology has been deployed. this approach was fine for Fortune 1000 organizations, data-centric, but impractical for SMEs. large companies could also hire professional services organizations to implement systems to a DLP process that could take several months.

another challenge to market penetration in the past was the lack of consensus on what DLP and is done, said Joe Peck, marketing vice president at California based in Sunnyvale, Green code Networks Inc., which has its own DLP appliance for SMEs called TrueDLP. "The market was fractured, with some companies on the network, the other endpoint, and others who make the discovery," he said. "These companies were claiming that they have solutions DLP, even if they only offered some DLP capabilities. " As providers have evolved their products to include all components of DLP, there is now a much better understanding of what DLP stands for and what problems the technology can help solve.

reduction of backup data is not an easy task, particularly for SMEs . Data deduplication and compression can reduce 90 percent of backup data or more, thus reducing hardware costs and management. But SMEs often lack practical experience on the use of these technologies and can use the help of a computer storage service provider.

In this Q & A reprinted with permission of BridgeSTOR, get answers to frequently asked questions might your customers ask about the data reduction backup services.

1. Whether to use deduplication, compression, or both?

Both. Deduplication and compression work independently and complementary technologies that together can provide data reduction of up to 90 percent. Used alone or can be effective in reducing backup disk capacity requirements, but a comprehensive strategy for data reduction includes both deduplication and compression. If you get 2: 1 compression of backup data that has already been deduplicated by a ratio of 10: 1, the result is an overall rate of data reduction of 20: 1.

2. What is the best - based on material or data reduction based on software?

There are reasons for your customers to consider both, but compression in particular requires processing power, so its impact on backup performance least when deployed in as a hardware solution. devices based on the data reduction equipment also offer the advantage of pre-configured applications compatible, rather than a piecemeal collection of products that your customers must purchase, install, configure and manage themselves. Look for data reduction devices that do not require a separate backup server, which adds complexity and increases the overall cost of the backup infrastructure. An all-in-one backup data reduction appliance takes the guesswork out of implementing multiple solutions.

3. Tape backup systems include compression; why can not we use hardware compression on my disk backup system?

disk compression was traditionally based on files. Hardware compression works on data blocks, not files. Until recently, the challenges of implementing the compression of block-based data on the disc have been insurmountable. This is changing with the introduction of appliances backup data reduction with disc compression hardware-based.

4. What about backups of remote servers, or backups that are sent off-site for disaster recovery?

reduction of backup data should handle the backup server at the headquarters and remote offices, and sending backup data to a disaster recovery (DR) site. Backup should be one continuous process, centrally managed and easy way, which is possible with data reduction devices.

5. the same data reduction unit for the backup data can be used for primary data?

Typically, deduplication and compression are applied to primary data in very different ways. The primary storage deduplication operates on data blocks aligned with the boundaries of the disc. Windows file systems and Linux align the beginning of each file at the beginning of a block. This means that the primary storage deduplication will always identify duplicate blocks in the file. In addition, the database to read and write on a fixed page size, so that duplicate data in a single database or the database can be detected. Backup applications, on the other hand, create files that are the equivalent of .tar or .zip in which the blocks are not always aligned in the same way, applications deduplication to backup have a job very different to do deduplication of primary data.

6. Why data reduction solutions vary greatly in price?

Just on price will not provide a true assessment of apples to apples. A better measure is the cost per terabyte of backup to disk capacity. How many simultaneous backup streams are supported? What is the impact on backup performance, if any? Wrong answers to these questions will actually cost your customers more, even to the point of entry lower prices.

QuorumSoft, provider of deduplicating archival products, provides an analysis of cost recovery options for disaster small businesses and nonprofits, "Disaster Recovery in a virtualized world, that every SMB should know." The document offers strategies and tools that can be used for recovery from virtualized disaster.

According to Phil Baskette, CEO, Quorum Software, the guide was created to help small businesses understand how recovery impacts of virtualization disaster and related best practices.

Developed on the basis of experience of QuorumSoft with customers and partners, the document creates an overview of recovery considerations disaster, approaches to storage of key company data, and analysis backup targets.

a free download is available at: http://www.quorumsoft.com/SMB_wp.php

How much money may data loss prevention solutions (DLP) save? The answer varies, of course, but the Ponemon Institute, a research organization dedicated to privacy, data protection and information security policy of Traverse City, Mich., Has at least put a price tag the loss of data in its 2010 annual study :. US cost of a data breach

In collaboration with Symantec security software provider Mountain View, California, the Ponemon Institute surveyed US companies to determine the incidence and cost data. violations. carrier mobile data in 2010, the cost of breaches involving the loss or theft reached $ 258 per record, up 15 percent from 2009. According to the study, these violations are still among the most expensive, Therefore, the study raises the long and investigation activities-activities and expensive forensic which could be simplified with DLP discovery.

The cost of the offenses due to negligence, which was responsible for 41 percent of all offenses, increased to $ 196 per record, up 27 percent from 2009. The study assumes the statistics indicate negligence ongoing compliance challenges-a selling point for network and endpoint DLP.

regarding the costs allocated to data breaches? The company pegged study lost an average price tag of $ 134 per record as the top problem, followed by $ 51 per record companies devoted to response activities to victims such as reports of monitoring or credit issuing new accounts. The implementation of DLP policies, practices and technologies are among the actions recommended in the study.

For more information on DLP, see our feature on DLP for SMEs.

The Advanced Infrastructure Solutions Division (AIS) of Tech Data Corporation has established a distribution agreement with SunGard Availability Services , an information service provider availability.

announcement comes from Tech Data, which said the agreement allows VARs to integrate backup services and disaster recovery managed in SunGard data center solutions they deploy and manage for end users of all sizes.

"Tech Data strengthens our VARChoice framework for managed services with best-in-class providers such as SunGard," said Amy Belcher, CTO of data for advanced infrastructure solutions with Tech Data. "Our partnership with SunGard enables VARs to strengthen their data center practices by adding data backup and recovery services."

Tech Data distributes Living Disaster Recovery System Planning from SunGard (LDRPS) and replication Virtual server (VSR). the LDRPS SunGard is (SaaS) software-as-a-service that guides users through the development of a continuity program to recover critical business data in case of failure material, natural disaster or other interruption of unplanned activities.

Tech Data customers may also offer VSR service SunGard, which is a managed recovery solution for Windows physical and virtual environments. VSR combines virtualization technology and proprietary managed production services SunGard to provide ideal solution cost for primary applications with a less than six hours of recovery time.

"VSR is a targeted availability solution for the SME market, helping companies to recover faster using a secondary data center," said Karen Falcone, vice president of global channel development and distribution with SunGard availability services. "in partnership with Tech Data, SunGard is able to expand its VAR partner base and help provide availability solutions for holistic information to customers nationwide at a lower cost . "

To learn more about SunGard Availability Services, visit the product website.

For more information about Tech Data, visit www.techdata.com.

New CA ARCserve Backup Wakeup Call program

the supplier provides an opportunity for resellers to significantly increase margins on its flagship backup product.

by Cecilia Galvinalvin

margins make the world go 'round a solution provider and CA generous offer those on its flagship backup ARCserve through a prelaunched supplier program in January and February and officially rolled out this spring. Unlike some incentive programs that work for three to six months, however, the Backup Wakeup Call CA program will run for 15 months to March 2010, in order to put money in the pipeline for partners and for CA, stimulate the registration numbers of transactions and the addition of approximately 1,000 partners in North America. Adam Famularo, senior vice president and general manager of CA Recovery Management and Data Modeling Business Unit, talked with the executive editor Cecilia Galvinalvin changes to CA channel strategy and how the program works

Channelpro-SMB .: Have you made changes to benefit partners in your year as head of the recovery management business unit

Famularo: When I came into this role, I made certain requirements based on a canal in the organization. So now, for example, we have built consistent release cycles - each year we release a new version of our product. What this does for our distribution partners is to enable them to build a business to rent from our products. In February / March, for example, we made our latest version; in April / May we have another exit; and we will do our next release in April-May [2010]. Our partners know that at the beginning of each year, when we have a new version, they can go back to their customers to ensure they are on the latest version and can charge for services and training funds to teach them about latest features and how to leverage within their organizations.

We are also integrating more and more technology in the commodity ARCserve. We add data deduplication functionality, reporting SRM and virtualization enhancements to granular level backup of virtual environments

Channelpro-SMB.? What about the new program - how do start

Famularo: We took a comprehensive look at our end-user base, our dealers and distribution, and asked the same question: How can we create two to three times more value for them? We then attached unite them in a single program, answering the question a little differently for each of these constituents.

So, for our end user base we created the Xtra Value Pack. We packed our ARCserve Backup product with our replication product XOsoft - and we're not just assemble a copy of replication, but two - and added a copy of our Dashboard ARCserve product allows an IT administrator to get a view of the CPU usage, disk space used by servers, and so on. We bundled these three products together and charge the same price that we charge for a standard ARCserve Backup product.

The need for managed services is growing every day. Most managed services are still sold to small and medium businesses that continue to rely on these proactive IT service economies. Managed Specific services that are gaining popularity are the continuity of recovery activities / services and disaster backup and remote storage. In fact, it is now the fourth most popular services requested by customers and prospects. The need for services like these is growing, as is the need for hosted services and virtualization, which is now the fifth most popular service. Network management remains in the lead, followed closely by help desk and security management.

Security is a growing concern for many companies across the country regardless of size. With the amount of business conduct Internet transactions every day, it is imperative that the process of business continuity and disaster recovery plans to be discussed, prepared, implemented and tested in case of disruption. Companies that do not work with internal IT team or have adequate security measures in place and awareness of the risks of business interruption or disaster often wait until something happens before ask for help - often when it is too late.

If you have not already, consider adding Managed Security and Business Continuity Planning and Disaster Recovery Services to your solution stack - your prospects and customers will appreciate and certainly benefit. And if you lack the experience, resources and human skills to provide these additional services needed, find a strategic implementation partner to help.

For more information on research and building relationships with implementing partners, see our bestseller, The Guide to a successful managed services practice.

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Portcullis Employs Paragon Software for backup, disaster recovery

Paragon Drive Backup 9 Server Edition provides continuous data availability for Portcullis line of security appliances system.

Paragon Software Group, a manufacturer of security solutions for data and data management, has been selected by Portcullis Systems Inc. to provide the system and data backups, continuous availability of data and disaster recovery options for Portcullis full range of enterprise-class hardware solutions systems.

Portcullis Systems, a network security provider and application, is a global partner with Microsoft and HP, providing secure remote access solutions.

Systems Portcullis integrated Paragon Software Group's Drive Backup 9 Server Edition into its security appliances, and will also offer as an upgrade for existing customers, which include some of the largest financial institutions, governments ministries, defense departments, healthcare organizations and companies in the world.

According to Michael Oldham, CEO of Portcullis Systems, "The Portcullis Systems products ... provide the highest level security available applications. We then further enhance these products by including software that increases the value of the application, such as Paragon "he adds." Finally, we add our advanced device management technologies to create powerful, the key safety devices in hand. "

Oldham said Portcullis selected Paragon Drive backup" because of relatively simple software feature for backup, restore and backup scheduling, as well as its ability to back up and restore data from a backup capsule to the local drive. "

Tom Fedro, president of Paragon Software Group, said the product Drive Backup 9 Server Edition was the" perfect fit "for the Portcullis." Systems Focusing on providing hardware-class solutions real business that are designed to operate in environments 24/7/365 data center, Portcullis Systems needed a complete disk imaging and reliable recovery solution, "he said..

Fedro, president of Paragon Software Group. "Drive Backup 9 Server Edition is an ideal solution for Portcullis Systems' needs."

Emerson Network Power Liebert PSP Uses power backup unit to strengthen protection

workstations and POS terminals are provided backup battery for power failure scenarios.

As professional workstations, point terminals and other small -Of own - but critical - office equipment are increasingly sensitive to changes in public services electricity and the poor quality of the main power, individuals and small businesses are in search of new power protection levels to maintain the continuity of the system and network connections.

Emerson Network Power (UPS) provides a relatively affordable response to this challenge by fully ensuring the battery time for a short crossing route or an orderly shutdown of extended power outages .

Four models of the next generation of Liebert PSP are available in capacities from 350VA / 120V, 500VA / 120V, 500VA / 230V, 650VA and / 230V. They are all supported by advanced replacement warranty to two years.

Amid the often frenetic period when AC power is lost, the Liebert PSP provides up to five minutes at full load standby power. Users also benefit from advanced early warning when the UPS is shutting via the Liebert Multilink software that accompanies each Liebert PSP.

Other product features include:

• Power protection through three battery backup outlets
• Protection against surges through an output surge is color ..
• battery replaceable for maintenance on site.
• Compliance with the restrictions of the European Union Hazardous Substances Directive (RoHS), which prohibits the use of six hazardous substances in the manufacture of electronic products.
• replacing two-year warranty covering the battery health and shipping to and from the user's site.

Liebert PSP is available immediately worldwide and comes with a quick start guide step by step instructions for quick and easy deployment.

for more information on the Liebert PSP or other Liebert technologies and services from Emerson Network Power, visit the Liebert Web site.

Intronis, a backup online provider of data archiving and solutions recovery for managed service providers (MSPs), announced its upgrade from Silver to Gold Sponsorship with MSP Partners.

MSP Partners is an alliance founded by Cisco, Ingram Micro, Intel, Level Platforms and Microsoft in conjunction with the active participation of over 20 IT vendors and thousands of MSP.

partner program 'Intronis is designed specifically for MSPs. With online backup and recovery Intronis platform, MSPs can automate the process of data backup off their client's site and restore the data of their customers in a timely manner. Partners can also take advantage of white-labeling of Intronis option.

Eric Webster, vice president of sales and customer service for Intronis, said the company moved to a channel model only. "Our upgrade to the sponsorship Gold MSP Partners illustrates the commitment of the company," he said.

In recent months, storage virtualization and DataCore Software Recovery has launched innovative new services and support and new products help SMEs optimize storage solutions.

VM09 Appearing for the first time this fall, DataCore Software consolidates these initiatives and deployed new continuity plans and business startup promotions and new features including Advanced Site Recovery (ASR) a pre-configured Virtual SAN Appliance (VSA), a Citrix Essentials StorageLink adapter for Hyper-V and XenServer, and support for Fiber Channel over Ethernet (FCoE)

Here are some details :.

• Advanced Site Recovery - The solution for virtual and physical IT infrastructures is a new component of DataCore's business continuity portfolio. It was designed to enable companies to embrace Disaster Recovery (D-DR Distributed), which helps to spread the cost of recovery disaster responsibilities across several smaller sites. ASR relies on DataCore's universal storage virtualization software to move IT operations from a central site to one or more distributed contingency locations more and vice versa. Additionally, the solution makes no distinction between physical and virtual servers, unifying their DR operations in a common, automated process
• Virtual SAN Appliance -. This is a plug-and-play SAN virtual appliance for Citrix Essentials. A 30 day trial is available online
• VMware Certified Compatibility -. DataCore SANmelody and SANsymphony are VMware certified. See their ads in the VMware Certified Compatibility Guide.
• FCoE Support - DataCore has announced support for native Fiber Channel over Ethernet connectivity for its SANmelody and SANsymphony storage virtualization solutions. The company added the Emulex and Brocade FCoE converged network adapters (CNA) and Cisco Nexus 5000 series switches to its FCoE qualified support list. The company further FCoE CNAs said will be announced during the next year. FCoE software drivers are available for Microsoft Windows and VMware ESX / vSphere. now

Especially for VAR

For resellers, DataCore has launched a Solution Advisor Resource Center. The Centre offers sales training and positioning to help VARs grow their virtualization business with virtualization solutions from DataCore storage.

Augie Gonzalez, director of product marketing, DataCore said the counselor Resource Center Solution includes "vital sales and marketing resources."

"DataCore is making it easy for both existing resellers and potential to offer solutions to the storage infrastructure needs of their customers and profit from the sale of software solutions virtualization DataCore storage, "says Gonzalez.

Some materials Solution resource Center Advisor include:

• Intro video - for example, an eight-minute "become familiar with DataCore" video helps explain the value of the offerings
• presentations sales Training - .. online videos offer ideas to value-added resellers to increase sales
• options Presentation - bundles, promotions, and packages facts are clear and concise
• marketing materials -. VMware vSphere and Microsoft Reference Maps Hyper-V sales, including "Tips for selling DataCore solutions for servers and endpoint virtualization" and other materials are available.

The Resource Advisor solution is one of the partners of resources.

The software company also packed several programs and customer promotions. They include:

• Academic Programmes - DataCore now offers 50 percent discount on the cost of certain formations
• "Revitalize or reuse." - This promotion applies to networks or SANs existing storage
• 1TB software startup -. for business continuity and disaster recovery, promoting 1TB boot software for SMEs on the fence about the addition of these products
• Discounts - DataCore .. packaged a number of programs and government cutbacks to understand

Paragon Software launches a new backup solution for SMEs

Drive Backup 10 Server Edition allows system recovery, system migration, deployment image, and virtualization scenarios.

Paragon Software Group (PSG), an enterprise data security management and data solutions based in Irvine, Calif., Released its Drive Backup 10 Server Edition, which the company says is a complete, cost-effective backup provides disaster recovery and system migration in both physical and virtual environments. The solution is specifically designed for SMEs.

Backup 10 Server Edition Drive is designed to optimize workloads, reduce recovery time and costs associated with migration or deployment systems, and give flexibility to managers in managing the continuity of their SYSTEMS. -Only In a physical or virtual environment

The solution includes Adaptive Restore, which gives the ability to restore to different hardware; competing offers, says Paragon, require the purchase of this feature as an add-on module.

"With the increasing complexity and the challenges associated with managing and protecting data assets, piecemeal approaches to backup miss the mark," says Deni Connor of Storage Strategies Now. "The global approach to save Paragon tracks well with the needs that we see today."

As the business environment continues to adopt virtualization and enjoy its economic benefits, Paragon Software developed the new edition of its flagship Drive Backup product to enable and simplify migration to a virtual environment. Drive Backup 10 Server Edition creates an exact image copy of the live disk drives on servers or workstations, including the operating system, all files, programs, updates, and databases. Additional new features and benefits include:

• backup to FTP - backup capacity Extension to include online archiving
• file backup program - Include / exclude types files
• Adaptive Restore - Third generation
• remote management capabilities improved
• support for Windows 2008 R2 and Windows 7

Drive Backup 10 Server Edition also offers a system boot corrector, ability to create and manage custom scripts, virtual operations to preview tasks before making them live, and a file transfer wizard

to price of $ 499, Drive Backup 10 Server Edition is now available from Paragon Software. www.paragon-software.com/business/db-server/ visit to learn more. Or, access the company's forum for users to backup drives, visit www.wilderssecurity.com/forumdisplay.php?f=107.

Online Backup Tips to finish the year

Even small businesses should perform archiving year-end data. The online backup technology streamlines the process and provides the migration of "static" data storage cost.

The end of a year is a milestone, and is a logical opportunity to take an electronic snapshot of all documents of your customers, presentations, e-mails, calendars and appointments, and contact records. The question is: What documents should be archived and to which the media to find a balance between availability (instant is best) and expenses (plus instant availability fee)?

"Depending on your business, it could be federal or state regulatory requirements that dictate what must be preserved, and for how long," said Dave Minns , Director of Client services at storage Garden, a protection provider of business continuity and managing the lifecycle of information based in Toronto. "In our experience, the most prudent approach is to use online backup and establish a conservation policy of complete business documents that reviews all data types and distinguishes between 'critical data operational "and" important but static "data."

Minns also said that you need to select an online backup provider that allows you to define a data retention policy that can migrate old data to less expensive storage, and does not remove after 30 days. He recommends a "set and forget" approach safeguarding Lifecycle Management (BLM), which migrates data "static" to low-cost storage media which can cost as little as 50 cents per tablet gigabyte.

examples of static data that are good candidates for this approach:

• the file types that have a single generation / version and will not change again, like photos, audio visual media, PDF, images, log files once, and so on
• E-mail, calendar folders, task and to-do who have aged past a point defined by the user time
• messages and instant web chat logs
• voice recording files
• folder structures into the business case prior year records

Operationally critical data that must be kept high storage -Availability includes:

• Exchange, Outlook, SharePoint, GroupWise, Notes, and other e-mail system data stores
• Documents that are constantly changing, such as financial records (QuickBooks, Quicken)
• style SQL and SQL databases that are dynamic in nature and typically hold active information and age
• files and components needed for the bare-metal restorations [liéesausystèmed'exploitation

many small business owners still feel cautious about the economy economic; for some, it has meant reduced IT budgets and staffing. As a trusted service provider, working with customers to determine what is the most cost effective approach.