Emerson Network Power has announced the availability of its offer SmartRow with program reductions for channel partners through the Emerson Power partnership Program innovation network.

SmartRow provides a standalone data center solution designed to provide high availability and outstanding efficiency in an easy to deploy package. It supports up to 20 kW of IT equipment in a multi-rack configuration with integrated power, cooling, infrastructure management and fire suppression.

"SmartRow gives our partners a unique solution data center to support new or IT transition spaces, remote devices, or backup options," said Jeff Sturgeon, vice president of Emerson Network Power solutions and marketing.

SmartRow offer intelligent solutions is part of the family Emerson Network Power infrastructure systems for the data center. The Smart family Solutions leverages Emerson Network Power technologies, incorporating many of the power of Emerson, precision cooling, monitoring, and management technologies and services, including Liebert, Knurr, ASCO, Avocent, and NetSure products.

Emerson Network Power expanded the Innovation Partnership Programme to provide more opportunities for partners. The expanded program now includes solutions from Avocent and Liebert Emerson brands in the United States

A Backup & Replication Veeam integrated version of the software in the device ExaGrip allows SMEs to instantly run a VM directly from the device when the primary VM is unavailable.

Veeam Software is a developer of VMware data protection, disaster recovery and VMware management solutions for virtual environments of data centers. ExaGrid Systems Inc. provides scalable solutions risk-based backup with data deduplication. The two companies have joined forces to improve the recoverability of virtual machines (VM).

The new pairs of integrated solutions from Veeam Backup & Replication Software with the architecture of ExaGrid landing zone to provide fast backups and efficient data storage and recovery. It aims to enable SMEs to instantly recover and run a VM directly from the ExaGrid appliance when the primary VM is unavailable.

The ExaGrid landing zone, a high-speed cache on the ExaGrid appliance, maintains the most recent Veeam backups in their original format. The technology and architecture, operating in tandem with Veeam Backup & Replication, means users can instantly recover and run an entire VM directly from the backup system should ExaGrid disk primary VM be unavailable.

According to Veeam, this means that most other deduplication products "will retain a deduplicated copy, often resulting in limited functionality," ExaGrid architecture allows customers to take full advantage of Veeam Backup & functionality instant VM Recovery replication.

"The Veeam and ExaGrid engineering teams worked together for the past year to ensure that the two products work together in the most efficient way possible," said Rick Hoffman, Vice President of Veeam channels and alliances. "We fully certified the integrated solution so customers can deploy with confidence and ensure an exceptional and affordable data protection."

ExaGrid executives add that SMEs of the need to safeguard and protect virtualized applications is paramount. "The ExaGrid disk backup with deduplication appliances provides a reliable backup solution, highly scalable and cost disk for Veeam Backup & Replication," said Marc Crespi ExaGrid. "This allows customers to achieve high availability of their virtualized environments, as well as the recovery time measured in minutes, not hours. "

ExaGrid customers are able to download a free evaluation copy of Veeam Backup & Replication with any purchase of a ExaGrid disk backup with deduplication system.

>> READ MORE oF SOLuTIONS VIRTUALISATION

disaster recovery, monitoring and managed services software developer Continuity Software announced general availability of RecoverGuard, version 5.4.

the last iteration of recovery software disaster of society for MSP offers "key enhancements designed to target the specific needs of SMEs," says the company in the press release submitted to Channel Pro-SMB . These include the management of recovery capabilities disaster and multiple calendar support scanning functions. the latest version also expands IBM support and added nearly 500 new risk signatures.

"in the first time, companies can ensure DR, HA, and a service level agreement (SLA) compliance across their geographically distributed primary production, remote DR and private cloud computing environments, "said the press Press

v5.4 Features RecoverGuard include :.

• Disaster Recovery (DR) Capacity Management - Provides data recovery site and storage capacity meets business objectives and offers scheduled auto-notification when capacity misalign recovery site with the requirements
• multiple Scan Schedule Support -. allows users to add and support multiple verification schedules across an unlimited number of countries, continents and time zones.

IBM Platform Support - Supports DS 6, 8 and XIV as well as all native replication protocols (ie, Global Mirror, Mirror Metro, FlashCopy, Global Copy, snapshots, and remote mirroring).

• More than 4900 risk signatures - Nearly 500 new risk signatures were added following
  of direct customer feedback, according to the continuity Software.

RecoverGuard v5.4 is now generally available at a starting price of $ 2000 per server / per year.

>> READ OTHER STORIES OF NEW SOFTWARE

With Winter '12 release, Intronis, a cloud enterprise backup and recovery offering ConnectWise now the integration and availability of mobile applications for iPhone and Android compatible. Partners can check the backup status of the client of any mobile device now centralized management portal to Intronis was extended to mobile applications. The partners mobile access to backup status and contact information for a more proactive user support.

The integration with software Professional Services Automation ConnectWise streamlines the backup management process. Partners can more easily set up billing for Intronis backup within ConnectWise and create ConnectWise service tickets with Intronis notifications. For more information about the integration, visit Intronis webinar on February 29, 2012.

Axcient, data backup and recovery provider for MSPs, VARs and their SME customers , has fully integrated its product with ConnectWise, a business management supplier for IT service providers. The partnership brings the product to backup and disaster recovery Axcient to ConnectWise partners, allowing new business opportunities, and provides management capabilities for ConnectWise Axcient partners. This new integration is available to all Axcient / ConnectWise partners at no extra cost.

The Axcient service combines an onsite appliance for backup, recovery and continuity of laptops, desktops and servers, stopping replication -site cloud for DR sinister and compliance. With this integration, the device status is readily available, and service tickets can be automatically opened in ConnectWise when specific events (such as backup failure) occur

Event notifications are fully configurable, for events such as :.

• Bare Metal Restore (BMR)
• device-level events
• Exchange mailbox events
• network events
• backup off site events

online integration and cloud storage backup vendor storage Guard ended its online backup software with professional services automation of ConnectWise (PSA) PSA software ConnectWise - .

Storage Guardian ConnectWise PSA employee API to provide SMEs with a "full backup session reporting that gives managed service providers complete control of the backup activities of their customers through a commission service standard ConnectWise PSA, "the company said in a press release submitted to Pro-SMB channel .

the solution is designed to be used by MSP managing backup remote data for many customers. the new integration of storage Guardian automatically notifies MSPs on their ConnectWise PSA commission services if one of their client backups did not execute correctly.

" thousands of IT solution providers rely on ConnectWise to provide a unified view of their managed services and to boost efficiency and profitability, "said Dave Minns, Director of services at Guardian storage customers. "Adding Guardian storage data flow this 360 degree view means MSPs and VARs can now be in complete control of cloud backup process for their clients and can take a proactive rather than reactive in the management of backup procedures for their customers. "

new integration allows customers to PSA ConnectWise to implement and deploy storage cloud backup service Guardian for their clients without the need for any additional MSP modules. MSP currently sell backup services Goalkeeper cloud storage can now license the product ConnectWise PSA and immediately enjoy its reports backup and efficiency.

further, Guardian storage can adapt the structure and frequency of ConnectWise reports to meet various needs of different vendors. It can also offer MSPs cloud backup services from $ 50 / TB / month.

"We get a very positive response from MSP who signed up for the service," says Minns, "and we are happy to schedule evaluations for ConnectWise customers who want to add cloud backup to their current range of services. "

storage Guardian offers a range of cloud backup solutions for MSPs and VARs, including storage customer mobile Guardian, a remote data backup and recovery solution for SMEs. Designed for businesses with multiple PCs, many laptops, and some storage devices connected to the network, the client Storage Guardian Mobile provides a backup and recovery service that backs up critical data in a secure, off-datacenter website .

>> READ MORE ABOUT of Backup & Recovery Solutions

pros Channel and industry experts offer techniques proven data backup to ensure that your customers will suffer severe disasters.

By James E. Gaskin

as there are users and data files, there will be backup issues. "Nobody really has no idea backup," said Patrick Corrigan, senior analyst at Storage Strategies NOW research firm. "Backup management is difficult for small and medium enterprises and even large enterprises."

Several studies in recent years have revealed that almost a third of all small businesses feel that they need help from their backups. That said known channel pros that one-third are in denial. And with so many backup choices, including the cloud, SMEs are just as confused.

"There are a number of things going on," said Corrigan. "The transition to online is good, especially as a supplement for small businesses. But companies based on nothing but online backup systems is put at risk, with all their eggs in one basket. Want a phased approach. Use online if it corresponds, not only online. Time to restore a large amount of online data backup can be very long. "

Of course, you can educate customers about RTO (Recovery Time Objective, a real weakness for cloud backup services, as noted Corrigan) and RPO (Recovery Point Objective). But better" put together a good plan for your customer to ensure that their data is protected, "said Corrigan.

sometimes this plan includes the strip, and sometimes not." We have not sold a tape backup system for years, and we will not even be in this band to a customer, "said Chris Pace, founder of the Technology Centre, a reseller of 45 people with headquarters in Houston, with satellite offices in Dallas, San Antonio and La new Orleans. "We lead with ExaGrid, a backup appliance that dedupe and compression, and can be stacked to scale if necessary."

a Pace customers used to label 400 LTO 4 strips each quarter, and backup tasks took 100 percent of the time. "After we have ExaGrid and got rid of the band," says Pace, "backup management takes 20 percent of his time, and that is for the locations of more than 30 that centralize their backups in their offices Houston and Dallas. "But the band refuses to die, often for good reasons. Pace has other clients, public enterprises that use tape to archive information to meet compliance requirements.

many companies that have never used the band go straight to disk to disk backup systems, Corrigan said, citing research findings SSG-NOW, while those who already use the band retain for archiving, or perhaps off-site storage. "the vendors say the band will last 30 years, but we all struggled with tape. External hard drives used for backup archive are good for about five years. Until then, you'll want to move to a new disk technology anyway. "

Each backup jockey has stories on cassettes or unreadable backups filled with errors. Newest tape systems do a much better reliable restoration work data through the tape machine that made the backup. restore different tape machines, however, introduces errors due to different tape read / write heads and tolerances not fit in the drive mechanisms. high-end tape systems provide results play in these situations.

story continues ...

StorageCraft Technology has partnered with Datto to create a backup and disaster recovery product that ensures continuity the company day to day. The partnership brings together two products, technology StorageCraft ShadowProtect and SIRIS of Datto.

Provide rapid recovery from bare metal to dissimilar hardware or to and from virtual environments, ShadowProtect allows disaster recovery, data protection and system migration. A centralized management console enables simultaneous push installs of ShadowProtect to all Windows servers from a centralized location.

Datto SIRIS is from a backup and disaster recovery product oriented MSPs and VARs. SIRIS streamlines the backup process by converting the data directly to VMDK files. According to the company, SIRIS is the product of backup and disaster recovery only to offer ON- instant virtualization and offsite.

StorageCraft and Datto will host a joint webinar October 5, 2011 at 14:00 EST to demo and explain the new features and benefits SIRIS '. Register for the webinar here: https://www1.gotomeeting.com/register/654178720.

president and Datto CEO Austin McChord explains its position on BDR.

Austin McChord, President and CEO based in Norwalk Connecticut, Datto Inc., is optimistic about backup and data recovery offers his business. He says this gives his company an advantage in the market and talks about the decision to become a channel company only with Channelpro-SMB Publisher Michael Siggins

Channelpro-SMB .: Tell us about Datto, when it was founded, basic packages, the number of partners, and so on.

McChord: Datto was founded in 2007, and what we now sell over what we sold in 2007 is very different. Currently, our partner base is a little less than 2,000 and our basic offer is our product SIRIS, which we believe is the best out there for backup and disaster recovery. It includes a number of unique features in one package that is extremely affordable

Channelpro-SMB: What are the characteristics of the beam

McChord: SIRIS is unique in the way data is saved it is stored as a VMDK [virtual machine disk format], and that means we are able to virtualize instantly, or bring back a failed system on the device . It only takes about three to six seconds when you click to virtualize the system; in the past, these restorations had [sometimes] took hours, especially if you have very large systems.

We also have the ability to virtualize instantly in the cloud, which is something we have done now for over a year. So we have a lot of expertise and can put in place the right pieces for physical servers can switch local customers and run virtually in our cloud, in a process that, once again, takes only a few seconds.

Channelpro-SMB: What is your reseller partners or even their end user customers need-to know the cloud while using your solution Do they need special training? A Cloud high IQ

McChord: There are not a lot of training that must occur for partners or end users, because the cloud is just a facilitator for us to provide some really cool services. The interaction with the device, the virtualization and storage is handled by a Web page. So if you can browse the Internet, you should not have trouble interacting with our offer.

IQ clouds we must have to remove it is deep enough, and that is a process that we worked on a lot. If anything, I would say that part of education is to help partners and end users understand how their IT infrastructure will pass over time, and which is suitable for running on place and what should happen in the cloud.

Thus, most of the cloud education comes before our product is even sold in understanding, I need a product like Datto of or just a cloud backup straight-up, and where the differences are, and yet the difference between that and the local backup.

Channelpro-SMB: Datto is a channel now only business, but this was not always the case. What was the idea behind the decision to make the change?

McChord: The decision to go one channel was made there for over two years. Originally, we sold just data backup and did not virtualization or one of the other things we wanted to sell to small businesses. We thought we could reach [to these businesses ourselves], but as a new company, it was difficult to get this credibility factor to explain where the data is stored.

The second part is that the channel partners who are helping small businesses to make IT decisions, and they are important in this regard. We also received comments from [resellers] who have been selling our products, and they really wanted that we will channel. It was a difficult decision, because at that time 30 percent of our sales were from our online store.

But we did make that decision, and it has helped our company and our product enormously. It has allowed us to build this partnership with our dealers. And our dealers have returned and gave us even more, they told us how to make the best product and what tools and features important to them, and we listened. From this we created a couple of different versions and products, and now we think we have something that is truly fantastic and unique there

Channelpro-SMB :. Who is the right partner for you?

McChord: We are looking for VARs and MSPs invest in sales-the founder or CEO is very sales driven, because we said that they are growing and they are willing to try new things and they grow to broaden their base and make more income

Channelpro-SMB :. What kind of SMB will benefit most from working with one of your partners?

McChord: The range is very important, because the scales offer 250 gigabytes to 40 terabytes. So any type of business can benefit. We have partners that handle medical records, and use our product for compliance requirement regarding data backup and security. We also see a lot of outliers in the medical field, such as dentists and opticians who also have medical records and need data protection. We are seeing good traction for our products there, with partners explaining the importance of the information being safe and protected

Channelpro-SMB :. Do you have strategic partners-suppliers other than working with products that dovetail with your own

McChord: We have a relationship with Craft storage. They built a custom tool for us, a custom agent, and we are able to leverage the value of their decade of experience in backup systems so that we can support Windows 2000 and make sure that we provide a product that is extremely reliable and will work even in cases where the backup agent everybody is going to fail. Storage Craft brings a unique technology to the table, and it was really great for us, we're very excited about it

Channelpro-SMB :. The backup and recovery space is getting pretty crowded. What separates you from the rest of the pack that makes sense for partners

McChord: hands down, we have the best technology. This is a huge advantage for us, for our sales team and our partners, because if they face an MSP selling anything else, technology is just not the same as what Datto. We do everything from design of equipment throughout possess the cloud and everything else. We can create incredible value and back with the longest hours of support for US customers someone there-8: 0:00 to 0:00 on the East Coast. This is a compelling offering for many people.

>> READ MORE ARTICLES ON DATA BACKUP AND RECOVERY >>

STORServer Inc. of backup data solutions provider has announced the availability of its latest console STORServer.

According to the developer, STORServer Console version 2.0 (SSC) "simplifies backup management Appliance STORServer and servers IBM Tivoli Storage Manager," allowing SMEs to manage features from end to end appliance backup in less 30 minutes a day.

STORServer, headquartered in Colorado Springs, Colo., Offers a full range of devices, software and services for the backup, archiving and disaster recovery needs. The products are sold through a national network of partners.

combining SSC and IBM Tivoli Storage Manager (TSM), STORserver said the console software is designed to provide a disaster-tolerant environment for data, while simplifying the administration of data protection solution .

"the latest SSC gives current TSM users and potential users the relief they need to operate more easily environments TSM and TSM to manage the business from an intuitive" , says the president of STORServer Bill Smoldt.

solution means ON- provide SMEs with the execution of the request routine administrative tasks for TSM storage pool operations. For example, it allows users to schedule and run TSM scripts and responds to commands with customized reports to share rich data. It also allows to easily identify administrative schedules and customers through a color code system.

"With SSC, users can manage data retention policies, to maximize the value of their safeguarding activities and to meet the reporting requirements, while reducing time management," says a STORServer press release submitted to Pro-SMB channel .

SSC's user interface is designed to enable SMEs to plan administrative activities and reports, manage problems, and automate daily tasks. SSC automates the implementation, monitoring and repair of TSM in daily and routine tasks in a single interface. other benefits include the ability to operate the TSM servers from one screen, control and interfaces secure for backup administrators, and work with all types of TSM licenses (base or extension) and licensing options (cores or capacity).

SSC can now be purchased as a standalone product for TSM users or for use in conjunction with the backup Appliance STORServer. The new version is also available as an upgrade for existing users. Users can now download 45 days SSC demo license for free on the website of STORServer.

>> READ MORE SAVING INNOVATIONS

The solution of continuity, designed for MSPs and VARs, was chosen at the end of the event.

IT solution provider community ASCII Group Inc. has appointed SIRIS business continuity solution Datto Inc. as the best new product of the ASCII Chicago Summit success 2011. Summit participants voted for this award at the conference, and the results were announced at the end of the event.

SIRIS is a backup and disaster recovery solution (BDR), which was specifically designed for MSPs and VARs. SIRIS simplifies and streamlines the backup process by taking the image chain of the backup equation, according Datto. The data comes directly from the server and converted .vmdk files. SIRIS offers ON- instant virtualization and offsite backup verification, and what the company calls "a true business continuity."

The software developer has improved its product data protection and disaster recovery for virtualized environments to improve scalability, replication and multi-hypervisor support.

Veeam Software has released the latest version of its flagship product, Veeam Backup & Replication. The company develops a VMware data protection, disaster recovery and VMware software solutions management for MSPs and channel pros.

The new version improves its offer scalability, accelerates replication, and adds one-click Restore file.

"with this new release, Veeam becomes the first vendor to offer data protection capabilities based on the image that organizations have come to expect with backups using traditional files, taking protection virtual data to the next level, "United Veeam a press release submitted to Pro-SMB channel

new features include :.

• Extension - enhanced distributed architecture is designed to simplify the deployment and desktop remote maintenance / branch office (ROBO) and large installations . also speeds up the backup, replication and restore over WANs.

• replication -. accelerated via a simplified failover, providing real failback with delta sync

• multi-hypervisor support - Reduces cost and complexity of managing multi-hypervisor environments with new support for Windows Server Hyper-V and Microsoft Hyper-V Server within Veeam's existing data. infrastructure protection

• One-Click Restore file - existing stretches of level recovery Veeam file with delegate, restore directly to the original virtual machine based on Web without requiring a direct network connection or a guest agent.

"With these enhancements, customers have to choose between Veeam innovation and the features they have come to expect with file-level backups," said Veeam Software CEO Ratmir Timashev. "Now they can get both from Veeam."

Veeam Software will demonstrate Veeam Backup & Replication v6 in its booth at VMworld 2011 in Las Vegas.

the availability General v6 is expected in Q4 2011.

>> READ ABOUT OTHER RELEASES in dE sOFTWARE

Datto, a backup vendor and disaster recovery, teamed with Autotask, a software provider IT management in cloud, to create an integrated management system for MSPs, VARs and IT service providers to manage Datto devices directly via the Autotask interface. Integration can be implemented through the Datto Partner Portal for free.

Datto partners that also use Autotask will no longer need to leave the Autotask interface to manage their devices Datto. The integration will save valuable time for IT service providers who partner with both Autotask and Datto

Highlights of the integration include :.

• Complete list of customers and their devices Datto displayed by Autotask Interface
• hardware reports every 10 minutes
• customizable alerts
• Create customer tickets based on alerts

for more information, visit the website or Datto Autotask Web site.

The data backup and recovery solutions provider launched BDRfacts .com in response to requests from partners. Despite the involvement of the company in the category, it promises to present unbiased information of competing product.

backup and recovery solutions provider Datto Inc. launched BDRfacts.com . The website provides a platform designed to help MSPs and VARs to make informed decisions on tech vendors in the channel.

The BDRfacts.com this platform side comparisons side backup and disaster recovery products in the SMB space. Despite the participation of Datto in the category of backup and recovery, the company says it is "committed to maintaining the website impartial" and information "as accurate and current as possible."

In a statement submitted to Pro-SMB channel , Datto CEO Austin McChord said it is the work of his company to be "simple and honest when informing people." He adds: "with this spirit in mind, I invite you all to see the comparisons and correct any inaccuracies. "

inaccuracies or typographical errors should be reported to Datto email. Send any and all corrections corrections@bdrfacts.com . If the seller is not on the site, is a downloadable information sheet to be completed and returned to the same email "corrections."

the site was developed in response to channel partners who apparently informed about the Datto need for such a comparison forum. "Many of our partners have expressed that it is difficult to understand the differences between backup vendors and this site seemed like a logical solution," explains McChord.

Karen Hames, product manager of the company says that the rapid expansion in the market for data backup and recovery has made the comparison even more difficult for VARs and MSPs. "There is a lot of noise out there right now," she said, "and BDRfacts.com is one way to make it easier for solution providers to get the facts they need . "

If a BDR vendor is not on the site, but would be included in the comparison, there is a downloadable information sheet available on BDRfacts.com can be emailed to Datto for release on the website.

>> READ OTHER INFORMATION Backup & Recovery Solutions

NovaStor, a data protection provider, presents a new backup format to optimize performance data deduplication. The new backup format for NovaBACKUP DataCenter 4.7 provides superior deduplication rates for high-end storage devices commonly used and cost-effective storage products.

By combining NovaBACKUP DataCenter with Opendedup, a product of free open source deduplication, and all low-cost storage system, service providers can achieve high deduplication rates with optimized system performance. NovaStor's products support Windows and Linux backup servers.

NovaStor presents new backup format for the first time in Hannover, Germany, CeBIT 2012 6 to 10 March 2012. NovaStor users find in Hall 2 Stand B 60. users NovaStor website and system integrators can arrange for an individual consultation with experts in data protection NovaStor. For more information, visit http://www.novastor.com/cebit2012.

Companies using the imaging product from a competitor may have to receive a refund for the backup and recovery of Laplink.

migration and innovative monitoring Laplink Software Inc. announced last week will be giving away Laplink DiskImage for users with competitive imaging products. The software company tries to convince users that its imaging solution and restoration is better than the competition.

The Laplink DiskImage is a backup and recovery of data that uses the latest technology in imaging software. It employs more imaging options with the ability to automatically create full or incremental image of a PC, even if it is in use. The software also allows channel pros to restore an entire image to a PC regardless of hardware differences.

The Gift DiskImage aims to SMEs that use these imaging product like Acronis TrueImage, Norton Ghost or Paragon Drive Backup.

"We are set to prove that the imaging and restoration of Laplink solution is the best in the industry," says CEO of Laplink Thomas Koll. "We offer the cutting edge imaging technology and a complete backup solution. These two features together are unmatched by any competitor. "

Laplink DiskImage offers independent of the operating system and restoring an assistant picture function. SMB users are able to save and restore an old image or hard drive to a new PC without overwriting anything

For users get DiskImage with Image Assistant free, they must :.

• You already have a competitive imaging product.
• DiskImage Buy online or from an authorized retailer.
• Fill out the claim form and send it to Laplink.

More information is available on the landing page of the offer for Laplink.

READ MORE >> Backup & Recovery Solutions

The disaster backup based on Intel Recover product is a device which is managed locally installed remotely via a portal accessible 24/7 web based.

training provider Hardware-as-a-Service (HaaS) and sales CharTec Introduces New continuity solution "tailored" business to MSPs this month.

recovery from backup disaster CharTec (BDR) appliance is an Intel-based server solution designed to enable service providers managed a way to deploy backup and disaster recovery as a service.

The BDR appliance installs at the MSP client site, which satisfies the requirement often their client for real-time data protection on site, as well as the continuity of data offsite. The unit is backed by 24x7 support help desk US.

According CharTec, there are no initial costs of its solutions, making it possible for channel pros to start earning revenue immediately. "This is the first and only product available from CharTec open for outright purchase or HaaS to any qualified MSP unconditional accession," the company said in a press release submitted to Canal pro-SMB .

The device CharTec BDR is remotely managed via a web portal with a remote monitoring management (RMM) alert agent and scripts. Virtual lab hours are included in the CharTec BDR appliance to allow technicians to work on servers in the cloud for testing, verification and validation of data offsite.

The device CharTec BDR replicates the production infrastructure of a customer through cloud-virtualized backup images, which are tested and verified daily to ensure data is current. In the case of a total loss of the website, the data can be quickly restored to ensure maximum uptime.

"We developed the CharTec BDR appliance based on our own experience of MSP and the demands of our partners for a simple, reliable system ensures the continuation of the activities of their customers," says CharTec CEO Alex Rogers.

>> READ oF OTHER SOLUTIONS backup and recovery

Learn to use cloud resources for disaster recovery and storage will change in data? 2012, according to the marketing vice president for Symform.

by Margaret Dawson

disaster recovery, big data and cloud computing are terms often associated with large IT budgets and company. But the use of cloud resources to ensure that all your data increasingly is properly protected and safeguarded is a question that every company and IT service provider should consider, regardless of size.

In fact, research suggests that SMEs are very vulnerable to data loss, with 70 percent of SMEs never recover from catastrophic data loss event and going out of business. To make matters worse, research reveals that the majority of SMEs do not store data off site - only locally - and at least 15 percent of SMEs have no data backup plans or business continuity whatsoever. disruptive business disasters do not usually include major disasters such as earthquakes and tornadoes (mostly), but include much more common "disasters" such as power failures, network problems, errors basic employee and theft.

This is the time to embrace your data and all you need to do to manage, secure, access, and save it. The average commercial transactions with hundreds of terabytes of data, and analysts expect digital data to grow 50 times between now and 2020 in zetabytes. It is time to embrace the cloud and acquire, businesses and economic benefits of cloud technology can bring

2012 :. Revaluation data management and backup practices

2012 be a wakeup call for SMEs and their IT service providers to reevaluate current data management, storage and backup practices. But you have to work through the noise, you are faced with a dizzying array of on-premise and "prosumer" cloud storage options like iCloud and Dropbox, which may or may not meet your needs around security, reliability and cost. This community has incredible power and use it to drive the switching in price structures, integration between local and off-site solutions, and agility around exploiting the existing infrastructure and solutions. In the coming year, SMEs reassess their buying criteria for, scalable, more secure enterprise class storage and backup solutions - but only if the price is right

2012: The Cloud. will change the way of doing business

In the next year, IT vendors should focus on increasing the current service portfolios with innovative cloud offerings. Contrary to popular belief, the cloud is not put people out of work. Survive in the age of cloud requires a change in our thinking and even in our training. We still smart IT people need to determine if and when the cloud is good for customers, based on the overall activity of a client and IT objectives and existing infrastructure. If you embrace the cloud, customers will go with or without you.

The good news is that the trend is on its way. A recent study showed 40 percent of CompTIA channel companies are both cloud Seller and use, compared to only 15 percent in 2010. This pace will accelerate next year. IT service providers should look to innovative cloud offerings to differentiate themselves from the competition. Emerging cloud storage and backup options, in particular, keep suppliers from having to build costly data center infrastructure. These options also provide an attractive alternative to traditional storage on site, which has become a common add-on service for many solution providers.

2012: Is the Green Data Center Really Green

My last key prediction for 2012 is the demystification of the green data center? . There was a lot of hype that cloud computing and virtualization and the latest server technology is to enable more environmentally friendly data centers. It is absolutely true that this progress and other help to minimize the overall network footprint for many companies. However, the data center sprawl will accelerate companies like Facebook, Google and Amazon build massive global infrastructure to power their cloud services. Today, data centers account for 14 percent of all carbon emissions and two per cent of energy consumption in the U.S. If anything, these numbers could easily double.

Margaret Dawson is the marketing vice president at Symform a storage vendor in decentralized cloud.

Automation and developer of service management software Tigerpaw Software Inc. and backup and DR solutions provider HEROware integrated their company's flagship solutions.

Managed Services Integrator Tigerpaw provides MSPs with a configurable tool to monitor and route incoming emails and automatically generate service orders based alerts of HEROware system. This real-time integration allows all information in a HEROware system warning be included in a Tigerpaw service ticket, so users can quickly react and respond to questions from their clients, allowing the resolution before the matter becomes critical.

"This integration benefits to customers of both companies, as it arms with a full solution circle," said President James Foxall Tigerpaw. "By combining the resumption of technology Disaster HEROware and end to end operations Tigerpaw solution, IT organizations can significantly enhance their customer service and gain a competitive edge."

provider of data backup solutions STORServer added Advanced Encryption Standard (AES) __gVirt_NP_NN_NNPS <__ 256-bit encryption client backup archive (ABC) and STORServer Data protection (SDP) software.

ABC and SDP are written specifically for agents OpenVMS customers backup in Tivoli Storage Manager from IBM. AES 256-bit encryption algorithm providing maximum security for the scanned sensitive content. Its addition to ABC and SDP adds additional protection to confidential data.

"high-level encryption satisfies the security conscious customers high intensity, such as health and finance," said STORserver in a press release submitted to Pro-SMB channel . the company points out that the health sector has largely digitized its workflow and moved to electronic patient records, the risk of malware and security threats have also increased.

"to protect the confidentiality, integrity and availability of sensitive electronic information, the government strengthened the legal confidentiality requirements for the storage of health records, "said President Bill Smoldt STORserver. "With the addition of 256-bit AES encryption, STORServer helps our healthcare customers are consistent with this government's mandate and maximize electronic security."

The ABC software provides backup and archiving ad hoc requests, complete user authentication for data protection, and a DCL interface as simple as well as: ..

• protect OpenVMS files stored on TSM servers
• Automating and scheduling to save time and resources
• AliasWiseTM handling complex alias file structures to ensure accuracy.
• management and the support of many storage devices based on rules.

The SDP software STORServer also offers block-level incremental backup of database pages modified data and Oracle backups with virtually no impact on applications. SDP for OpenVMS supports Oracle and Oracle Rdb. The software also provides:

• full backup or tablespace online or offline database.
• full recovery database online or offline.
• Tablespace restore a database offline.
• The backup archive log files.

>> READ MORE DATA PROTECTION SOLUTIONS

Axcient, SMB Disaster recovery and backup supplier adds enhancements to its Axcient partner program. Changes coming include three levels of membership - Partner, Premier Partner and Elite Partner, with levels of benefits and rewards variables

"It has the advantages of the traditional channel program as recording transactions / orientation programs, financial incentives, demand gen. tools, webinars, series of gentle leadership, and training, "said Justin Moore, CEO of Axcient." Partners at the lowest level get a representative dedicated sales that manages their accounts. the highest level, the elite level partner gets a dedicated marketing representative as well. "

According to Moore, Axcient will also put specific incentives and financial rewards in place for each partner. Each partner will be the joint business planning with Axcient, including an annual plan with quarterly incentives for achieving sales targets. "It helps us to align with our partners and provide them with tools to help their business grow. This one-to-one touch [in a partner program] is what makes us unique. "

Axcient has also partnered with HP on the HP / Axcient Cloud Roadshow, traveling to cities across the US . until March 15 ^e According to Moore, the days are oriented towards education of clouds and best practices for sales, marketing and finance are scheduled shutdowns.

• March 1 ^st - Dallas, TX
• March 7 ^e - Los Angeles, CA
• March 13 ^e - Chicago, IL
• March 15 ^e - new York, NY

The new partner program will launch on April 1 ^st . For more information, visit http://www.axcient.com site.

The 'Node Datto is intended for MSP and promises to provide content on trends technological, recommendations and evaluations.

continuity equipment supplier business Datto Inc. has launched a blog. It went live this week with his first blog post, entitled "The Knot Datto :. A Blog for MSPs, VARs and channel"

According to the company, the purpose of the blog is "cultivate two -way dialogue" with partners and channel.

in a press release submitted to Pro-SMB channel Datto says his new blog will feature posts various employees. the messages cover a range of topics related to industry news and trends, sales and marketing tips, equipment reviews, and more.

"with over 60 percent of the population currently using social media, it is safe to say that blogging is a great way to connect with your audience, "said Datto CEO Austin McChord." Blog readers have increased nearly 50 percent this past year and I think MSPs and VARs are willing to deepen their relationships with channel providers through social media. "

in his statement, said he plans to Datto at McChord "post a video blog every Friday to answer questions asked by people in the channel." These issues will not be limited to Datto products and services, the company said. Questions may be sent by e-mail sent to blog@dattobackup.com~~number=plural .

>> READ MORE NEWS STORIES CHANNEL

Disaster recovery and backup are vital to the IT strategy for SMB . Without a solid backup plan and disaster recovery, disaster could cripple the activity of SMEs to the point that the SMB can not recover. Matthew Dornquast, CEO and founder of Code 42 Software, has compiled a list of the eight best ways that SMEs can their recovery plans Disaster "bulletproof" for 2012. Use this list to make sure the disaster recovery strategy your client is rock solid.

1) Back to multiple destinations - Hope you do not need to be convinced that to have at least one backup is essential. And if you're only going to have one, online backup is the way to go. But two locations, physically separated, are infinitely better than one. You really want a backup site for high-speed backups and restores, and offsite backup / cloud to protect against things like fire and theft of the backup site. There is backup software that offers multi-destination backups, allowing you to have all your data in as many places as you need. If you implement any of these suggestions, multiple destinations are by far the largest

2) Choose a secure online backup provider - When choosing ' an online backup provider, make sure that your data will be encrypted before it ever leaves your computer. The best systems use 448-bit encryption, and enable you to provide your own private key, so it is quite impossible for anyone to access your data.

3) Select a complete backup supplier - all backup solutions are not created equal. Some key features to look for:

• The ability to backup to and from external drives
• The ability to easily restore your files (ie Can you restore files to another computer or OS that where they came from? Can you restore files via a web interface and can you restore some or all of your files to how they were at a specific date?)
• mobile applications that allow easy access to your files from your smartphone or tablet

4) Make sure that your backup system stores multiple versions of all files - It's fairly common these days for the backup software to record multiple previous version of a file. The best systems let you specify how often a new version is saved, the total number of versions of each file are kept and for how long. CrashPlan, for example (a software product code 42) can record new versions every minute and keep as much as you want, as long as you want. This will go back to basics a version of your work

5) Make sure your file backup system retains deleted -. Most backup systems retain copies of files deleted over a period of time before purging them from the backup data. 30 days is typical. This sounds good, but it is actually bad. If you do not realize you deleted something before the deadline, the file is lost for good. normal behavior of CrashPlan is to keep deleted files forever. You can manually change this setting if you prefer not to backup files deleted for that long

6) Make Sync does not match the backup -. There are a number of excellent synchronization of file systems, which make it easy to keep a collection of files and folders synchronized between two or more computers. This is invaluable if you have files you want to access more than one location (on a desktop computer and laptop, for example). Items added or changed on one machine are automatically updated via a network connection to all the other machines. Although the typical synchronization systems give the appearance of making backups of your files, it can be difficult because of the nature of the synchronization. If you delete something from a computer, the removal is also performed on another machine on the account. So, if you accidentally delete a file from your set of synchronized data, and do not realize it right away, there's a good chance it will be gone from all other machines. The bottom line is that synchronization can be an excellent addition to the backup, but does not replace, because it can not protect you against data loss is the result of human error

7) Make sure you backup is automatic and unobtrusive - There are backup solutions that work automatically and continuously without requiring any user intervention. This helps SMEs ensure that all data is backed up regularly, rather than leaving it in the hands of employees to remember. Also, you want to be sure that the client software does not slow down computers of your users. If it does, they are more likely to turn it off, which is bad

8) Make sure your backup is backpedaled until -. Do not wait until disaster strikes to check your backup. It is wise to periodically select data from each of your backup destinations (see tip number one) and restore it to be sure it works as expected. And not to test small files; choose large files, so that you know for sure that it will work when you really need.

Quest Software BakBone Software now offers - Capacity Edition, a new offering from the leading data protection technology of the society . BakBone Software - Capacity Edition has a licensing model based on replacement capacity designed specifically for SMBs.

BakBone Software - Capacity Edition provides protection for heterogeneous multi-platform data for physical and virtual environments. Backup and recovery support includes Windows, Linux and Mac OS X, as well as VMware and Hyper-V, and provides a multitude of plug-ins that ensure the availability of critical applications and data bases such as Oracle, SQL Server, Exchange, SharePoint and MySQL.

The perpetual license model, which includes one year of support and maintenance, gives SMEs the flexibility in their data protection strategies. NetVault Backup can be installed, configured and running in less than 45 minutes

BakBone Software -. Capacity Edition is available from $ 2,700 per terabyte of front-end data. Customers can add deduplication through NetVault SmartDisk for an additional $ 250 per terabyte front. For more information, visit http://www.quest.com site.

Diversified industrial manufacturer Eaton Corp. announced the new Eaton 3S battery backup. The 3S is a power protection device and integrated overvoltage with Intelligent Power Protector software Eaton.

The 3S systems are designed to protect SMB office equipment, desktop computers, network workstations, telephony equipment against costly power disturbances.

The 3S includes EcoControl outlets on its 750 VA model that can control shutdown of accessory devices to save up to 30 percent of energy consumption. 3S provides protection against overvoltage up to 10 devices, including five containers backup battery.

The 3S works with intelligent power connection Eaton Protector software, which enables SMEs to quickly and easily manage and control all electrical devices on a network. The software is designed to perform a safe and graceful shutdown of powered devices when an extended power outage occurs.

"By combining the installation simple plug-and-play design and efficient energy with advanced power protection software, our new 3S models offer affordable coverage, easy to use for power small offices and retail environments, "said Hervé Tardy, senior vice president and general manager of Eaton distribute dividing the company's power quality.

3S is ready for run out of the box with Windows, Macintosh and Linux. the bright and stylish black design of the complete 3S modern office environments and is available in wall-mountable desktop models.

According Eaton 550 VA and 750 VA Power Pack units enough battery to keep the typical PC running for 20 to 45 minutes ", depending on model and configuration."

the 3S units have replaceable batteries the user and a three year warranty. They are available now in North America, with prices from $ 76.

Version 7 of the result of the protection of FalconStor data synchronizes product range and offers its SME customers a comprehensive set of solutions designed to optimize existing backup systems, migrate to disk-based backup and recovery, and provide rapid recovery of critical systems.

developer of data protection on disk FalconStor Software Inc. updated its product line this week. Version 7 of FalconStor family of products designed to provide solutions for backup and disaster recovery in virtual environments for SMEs.

Version 7 of the result of the protection of FalconStor data synchronizes the product line and offers customers a comprehensive set of solutions designed to optimize existing backup systems, migrate to the backup on disk and recovery, and ensure rapid recovery of systems and critical applications.

"With V7, FalconStor data protection solutions have been optimized to deliver a holistic approach to backup and recovery that helps data centers of all sizes overcome obstacles to continuous service and availability of data, "said a FalconStor press release submitted to Pro-SMB channel .

FalconStor data protection solutions are designed to provide SMEs with a way to migrate to scalable, high-performance, disk-based backup with deduplication technology. in addition, the product range has been developed to offer fast food and combine heterogeneous virtualized storage environments with improved I / O performance, failover robust, data migration and automated recovery to ensure data availability and business continuity.

"legacy backup and recovery methods are severely challenged as the pressing demand for availability iT services is compounded by shrinking budgets and complexities caused by remote offices and mobile users, "said Fadi Albatal, FalconStor vice president of marketing worldwide. "With V7, FalconStor data protection solutions have been optimized to deliver a holistic approach to backup and recovery that helps data centers of all sizes overcome obstacles to continuous service and data availability."

FalconStor products support the VMware vStorage API. Integration table (VAAI) across heterogeneous storage platforms while integrating physical server failover and failback of with support from VMware vCenter Site Recovery Manager

key elements of improving the product line include:

• FalconStor Virtual Tape Library (VTL) - high performance deduplication with pre-data analysis, real-time dashboards for full operational visibility -. it scales to over a petabyte of storage and has a global deduplication repository

• FalconStor File-interface Deduplication System (FDS) - High availability; with global deduplication repository shared with FalconStor VTL

• FalconStor Continuous Data Protector (CDP) -. One thousand copies per volume for granular recovery points and more time retention - its multi-threaded architecture accelerates performance of replication, compression, and encryption

• FalconStor Network Storage Server (NSS) -. Supports VMware vSphere and VMware VAAI and extends VMware functionality in heterogeneous SAN environments that may not offer native VAAI support.

Version 7 of the suite of data protection products from FalconStor is immediately available.

>> READ MORE dATA oF Backup & Recovery Solutions

Justin Moore is CEO and co-founder of Axcient Inc., a protection company data in Mountain View, Calif., which offers backup, business continuity, and disaster recovery solutions for SMEs. He spoke with Channelpro-SMB editor Michael Siggins how Axcient plans to invest its last round of funding risk

Channelpro-SMB :. Axcient recently raised $ 15.5 million in a new funding round. Tell me about your plans for investment

Moore :. This is an industry that is still dominated by legacy technology, and Axcient is at the forefront of this approach disrupt legacy to protect SMEs and ensure they stay up and running, no matter what happens.

So we had a lot of interest outside of the company. We are in a significant growth of over 30 percent quarter over quarter. We grow our channel, our customers. Our cloud is growing exponentially. We want to continue to accelerate our growth, and this capital will allow us to do a couple things. The first is that it will allow us to continue developing our platform. It will also allow us to expand our operations and support teams, so we can better support the channel. We want to enable the success of the chain on both fronts. One is the marketing and sales activation, and two is the support side to ensure they are fully supported at all times, so they can better serve their SME clients.

Then, of course, we have our eyes on expanding internationally, so that this funding will enable us to accelerate this so-map really good things for channels and really good things for SMEs, and of course, good for the company. The timing is right. The assessment is fair. We are very excited about the towers.

Channelpro-SMB: What distinguishes Axcient outside such a crowded market?

Moore There is a crowded space, but you must remember this is a space that is dominated by the legacy backup solutions ... that the majority of cases is always coupled with tape. When it is not coupled with tape, it is coupled with the storage network connection, and installation is part of the problem, which is the problem of data backup.

We say, look, it is not enough to protect data; it is about the protection of applications. It is about protecting servers. It is to protect all devices on a network. We we not sure you never lose data. We ensure that you do not go down, and that is just as critical. Downtime is equal to a lot of lost money and lost customer goodwill. We ensure an SME remains in place and running, they remain productive and are able to serve their clients. So that is basically a very different approach we have taken to solve their problem.

At the same time, for an SMB to reproduce something close to what Axcient fact, we should work with three or four different suppliers to concoct a solution. Axcient simplifies this complexity. Instead of three or four suppliers you work with. [We provide] a single platform that is web-based, which does not require the installation of software on the network, which offers not only the full backup, but equally important, the continuity of the total activity the total availability and total productivity.

And, of course, all this is contained in Axcient cloud for disaster recovery, archiving, and compliance purposes. So now, for the first time, you have a single platform that provides all the data protection elements into a single interface for a monthly fee. No upfront costs. No hardware to buy. No software to buy. No fee per user. No gigabyte costs. [It’s a] single monthly fee for a full range of services that SMEs really need to make sure they stay up and running and productive.

Channelpro-SMB: There has been a lot of growth in partners to come on board. Tell me what you hear from them.

Moore It goes back to a few things. It is, nobody does that Axcient does. The partners say, "We do not want to work with multiple vendors. We do not want to work with [a cobbled together] solution, where a dealer slapped an interface in front of three or four different technologies. We want to work with a solution that was built from the ground up for SMEs. "Axcient is 100 percent focused on the smallest on the market of midsize businesses.

Then, of course, we were very focused on the success of our partners. We are only as successful are our partners. So we do everything in our power to enable their successful sales, marketing, support perspective.

We have five values ​​to society. the first is integrity and right after that is developed and first customer partnership. the partners see that. They believe. They hear that other partners. We have huge business reference quantities, where partners come because they heard another partner talk about how easy it is to work with Axcient, how simple and complete unified platform is the kind of sales and marketing support they get activated, and then finally , the fact that they generate recurring revenue and margin rich do not have to spend much time on managing solutions.

Channelpro-SMB: What is the future?

Moore We are growing exponentially on all fronts. Our partner base is increasing at 25 percent per quarter. Our revenues are growing. This quarter, for example, Q2 to Q3, we have increased about 35 percent of monthly recurring revenues. We add as much data in our cloud in 12 days we did in the whole of last year.

We actively recruit [and] training new partners, enabling them to be successful, and build a solid base of recurring revenue for their business. Now it is very easy for VARs and MSP. We are not asking for infrastructure investment. We ask them not to invest in some complex billing systems back-end. We handle all their complexity. All they have to do is to provide their customers with the best solution for data continuity and data availability in the market, and provide the first level of support. The rest is managed by Axcient.

You'll see some improvements in the exciting platform for us in the coming months. We worked in the discretion of some extensions of the revolutionary platform, which we believe will even provide the next level of total availability of data and application availability for small to midsize businesses.

I think we can prevent SMEs lose data. We can ensure that they remain productive and stay up and running, and this is important to us because, Axcient, we believe that small and medium-sized businesses are the future of the US economy .

Michael Siggins contributed to this report.

Chain pros looking for vertical industries to target many options, but no more promising than health care, according to speakers at the Forum SMB Channelpro held March 14 ^e Orlando, Florida.

during a session on vertical market opportunities, Barb Miller, vice president for government, healthcare, and technical services at Tech Data Corporation, noted that the income of the health distributor based in Clearwater Florida, have doubled every year for each of the past three years, fueled by federal efforts undertaken to digitize medical records. "It's like a money machine," said Miller.

Health, meanwhile, was just one of several hot vertical markets addressed by Miller and his fellow panelists. Others included:

Education -Don't let their flat IT budgets go wrong, Miller said. 33,500 K-12 US schools spend a lot on technology. "There is a lot of money out there," she noted, adding that virtualization, mobility and campus security solutions are best sellers in the education vertical now.

energy -North American energy companies, including nearly 3,000 municipal utilities SMB size and electrical cooperatives in the United States spent some $ 22.1 billion on iT in 2011, according to David Hutchinson, vice president of solutions to vertical markets Avnet Technology solutions, Americas, of Phoenix, Ariz. leader of the distribution based Avnet Inc. Although solutions for storage and measurement data analysis are especially popular at present, investments in infrastructure are rising sharply too, Hutchinson said.

financial services -With the worst banking crisis behind them, about 7,000 cooperatives credit in North America and 3,200 community banks are now upgrading from a wide range of applications and hardware obsolete. "There is a lot of pent-up demand," reported Hutchinson.

retail -According Hutchinson, some 90 percent of the 3.6 million retail establishments in the US are SMEs. commerce, analysis and mobile social media solutions are currently three of their biggest IT priorities.

Legal -No which bills its services to $ 300 an hour can afford downtime, noted Terry Hedden, CEO of Infinity Technology Solutions, a provider of IT services in Tampa, Florida. This makes law firms a natural market for managed services and backup and disaster recovery. And because lawyers are often away from their desks to depositions and hearings, they have a strong need for mobility solutions also observed Hedden.

Real -Mobility is a major concern in this vertical well, since real estate agents spend most of their time on the road with clients. Remote technical support and solutions based on cloud offering anytime, anywhere access to email and listings are additional focus areas for real estate agents, Hedden said.

nonprofit -Perennially tight budgets have non-profit organizations looking to reduce the complexity and expense in adopting cloud computing and virtualization, Hedden said. fundraising solutions are always in demand too, he added, noting that some organizations still are not even equipped to collect donations online. "Many non-profits are late," observed Hedden.

Perhaps the best news Hedden shared with members of the public, however, was that becoming a vertical specialist is particularly difficult. "You are much closer than you think you are," he said. Thank you for referrals and word of mouth, the customer base of a typical IT provider Poles naturally around a handful of industries. "Finding a vertical you are in marketing and start these vertical markets," advised Hedden. The results are likely to be rewarding.

new company's service level agreement for offering promises " guaranteed 100 percent availability."

Cloud-based provider Nasuni storage service solutions unveiled this week data protection, a service to SMEs who need regular access to data, the risk of data loss mitigation and recovery data.

Nasuni said it has designed its storage services based on the demands of IT organizations and channel partners who "support medium sized organizations by providing a simplified service model that ON- provides local storage, backup and protection of data off-site as a single service offering. "

in addition, the new service is supported what the company calls' agreement on the level of service more rigorous (SLA) ever offered in the storage industry. "- The company offers" guarantee 100 percent availability "

" regarding storage as a service, customers require 100 percent availability and security foolproof, "says Nasuni CEO Andres Rodriguez. "This is exactly what we give them and the SLA formalizes our commitment."

A free version two weeks of Nasuni software used in connection with the supply of data protection is available for download via the Nasuni website.

According Nasuni, a "demanding selection process of partners" for the storage of raw cloud and intelligent caching, with snapshots of the file system and the resolution of proactive problem will Nasuni ensure customers will always have access to their data

further, the Nasuni data encryption before transmission to the cloud. - AES-256 encryption. - is the highest available standard

"the new continuous operating data protection our path to simplify the storage, "Rodriguez said. "This market is rapidly maturing and our SLA is intended to supply widespread adoption of a storage approach that will radically simplify IT operations."

In addition to the service data protection, Nasuni has also made a point this week to share the details of his so-called "Bill of Client rights for storage services." The policy describes the supposed targets for storage services.

For example, the "Bill of Rights" policy states, "the establishment of storage services should be simple and quick" and "data storage capacity should be available for additional purchase, need. "

>> rEAD MORE oF Backup & Recovery DATA SOLUTIONS

SMEs are turning to backup devices to automate and simplify backup, archiving, and management and disaster recovery operations.

By John Pearring

do you know how the Earth made of diamonds? They are created after a long period of time, the pressure through the implacable world. The same happens to force the paradigm progress in the world of computing. Pressure from all sides resources Äîlimited, higher expectations, technological advances, data growth constantly and cry for automation, AIARE forcing the IT industry to make the brilliant technology and new practices. One such technology is the backup device.

dealers see demand from their customers for data recovery solutions, whose foundations are the backup, archiving and disaster recovery. Customers want backup products that quickly install and run easily include all recovery technologies in one package, and are supported by a single source.

But automate data protection and recovery is often complex and confusing. A backup appliance, for example, includes the material of each part of an organization (servers, storage arrays, and connectivity); Software that affects all aspects of computing (files, databases, networks, transactions, retention, and so on); operating interfaces for users at all levels; and ability to manage virtually any operating system ever deployed.

The time has come for the adoption of these devices. Traditional backup solutions are supported by Äúadd-on backup technologies, which are usually bought piece by piece. But virtualization has changed that, and Äúpieces Units at thinking. shared hardware resources have relegated the idea of ​​an operating system on a single machine to the Stone Age.

Storage can not be sold as a standalone offering because companies have virtualized in server farms and storage arrays, and these technologies can now be located in the cloud. To provide backup solutions for customers, resellers and consultants bring a box of offers tools that try to respond to every new thing that a customer has either implemented or will be implemented.

backup devices have been slow to come on stage because the pieces and parts backup and restore can be purchased almost anywhere. so companies have largely opted to shape their own solutions. But throw in virtualization, deduplication, continuous data protection and remote replication, and customers minds, AO begin to explode. They want all these things, but has no way to put them together and maintain. So they choose to buy rather than build.

Recognizing this change, many manufacturers have started producing backup devices. Vendors who continue to sell parts and backup pieces (storage, software and add-on technologies) must also take the train. Selling backup disparate technologies and catering to customers will soon be a thing of the past.

The difference makers for sales of backup devices will not be the first ones who get behind the sales counter or get the customer, AOS attention. Today, customers go online to find solutions and make their own comparisons. success differentiators will be the weight of the offer, ease of use, scalability and ongoing maintenance. Customers are looking for the device with the largest set of capabilities. They want the camera to take seriously automation, rather than simply consolidate the parties.

Heck, customers can buy parts. The appliance must be scalable as the organization grows. And most importantly, the device they buy needs a program to support and full maintenance. Customers are looking for a diamond.

JOHN PEARRING is responsible for sales for STORServer Inc., a backup technology provider in Colorado Springs, Colorado. As president STORServer, AOS from 1995 to 2008, Pearring built alliances and OEM original e-business infrastructure for society.

Backups simply have to work. They should not require hours and hours of management each week. That's what Ted said Rouleau Channel Pro-SMB when he sat down to his first interview with us since he became vice president of channel development at Intronis.

Intronis is a single-channel company to SMB customers and VARs that serve them. "We have built on several principles," said Roller. "One of them is that small businesses should benefit from the ability to backup their data with the same kind of integrity and value is a large company able to take advantage of because of dollars and scope. "

another principle is Intronis team this roll call MPG, or" man-hours per Gig. " Roller said he understands the value of time is the managed service provider (MSP). He says Intronis develops its products and services in order to "reduce the amount of time that MSP should spend on backup management for its customers on a quarterly and annual monthly."

Call for non- MSP dealers

with the latest iteration of its cloud backup services due out this fall, Intronis hopes to attract resellers who might not otherwise consider themselves MSP. the key roll suggests, is in the way these non-MSP resellers receive backup solutions on the cloud.

Rouleau emphasized that the first priority should be the relationship is maintained with the SMB customer. "If you deliver the value and continue to improve your relationships make business quarterly reviews and be part of the solution, then you are really not an MSP; You are an IT provider with available cloud-based deliverables and maybe some managed. "

What the cloud provides VARs, Rouleau said, is a way to provide solutions more efficiently, without having to" build back office for each solution. "Pros Channel, explains roll, extend their "directory deliverables" to have a broader impact on their relationship with SMEs by offering managed services, low impact cloud.

"over the past 20 years, everything we tried to do is understand how to get the data saved in a mobile format and do offsite," Roller said. "Well, the cloud backup is the ultimate evolution of this process."

He says the backup service and cloud-based recovery Intronis allows VARs wade slightly in managed services without having to spend hours and hours of time. "It creates a monthly recurring revenue stream for you and establish the beginnings of a practice or a managed cloud services convenient services, depending on how you want to frame and built. You can also layer additional functionality, such as provided by MMR, or hosted email, or the millions of things that exist out there in the cloud. "

the sale of Cloud-Based Managed services

the question is : How to sell the service to SMEs

"All the resellers have to do is complete the word" cloud "around a solution online backup and explain to their customers," said roller? . "the way the Intronis backup works, it touches a lot of HIPPA compliance rules."

health and educational institutions, where compliance laws are in the foreground, make good candidates for backup and recovery offerings based on the cloud. "Professional services, such as health care, legal and accounting, and education are vertical where we are very strong."

Making the transition

To help VARs enter the field lightweight managed service, Intronis offers training, branding, and support. It starts with the customer success program.

the Customer success program is available for 60 days from registration. "We know that our MSP more aware of the products, the more they will be," said Roller. "For the first 60 days, VARs get a rep account with a large amount of expertise."

In addition, VARs gain access to training programs and are provided access to the website of private label and brand agent.

>> READ MORE data backup and dE NEWS STORIES RECOVERY

There are a number of common misconceptions and myths surrounding the concept of saving data. Many potential customers believe these misconceptions and myths, which may be hindering your chance to provide data backup services for them. The list, compiled by Code 42 Software CEO Matthew Dornquast, examines where many customers will not believe the hype.

Learn how you and your sales team can answer these customers with carefully described responses Dornquast

Excuse # 1 :. Too expensive

With a wide selection of options on the market, data backup has become increasingly affordable to protect a company's files. More importantly, over the costs of data loss (expenses related to lost productivity, decreased quality, drive recovery costs, lost intellectual property, etc.), backup solutions are a the most cost-effective technologies an organization can do. With backup solutions, customers can retrieve their annual costs by restoring data from a single laptop

Excuse # 2 :. Takes too much time to manage

There are backup solutions that work automatically and continuously without requiring any user intervention. SMEs can set up an account, and then let it run in the background and forget

Excuse # 3 :. Not worth the effort

Even businesses with more tangible services have important information on their computers. Although critical documents and financial records may exist in other forms (emails or paper files, for example), track work can still be time. When deadlines loom, it may be time that can be spared. Even if the lost files are found, they may not be the correct version, or they could be damaged by a virus or otherwise inaccessible

Excuse # 4 :. Computer slows

Most good, high-performance backup software runs automatically and continuously without slowing down an organization, even on laptops. Technologies such as data deduplication and incremental backups reduce the demand on CPU resources, network bandwidth and storage costs

Excuse # 5 :. Not important

having ever suffered from loss of data, a potential client might not realize the catastrophic consequences that could result, in some cases, have contributed to the demise of the company. Without a backup, a company may have to reduce operations until its data is restored, something from which the company might never recover financially. With the backup and the ability to quickly restore lost files, an organization can continue to prosper without skipping a beat

Excuse # 6 :. Not going to happen to me

data loss events occur more frequently than your customer would like to think. They can be the result of human error (forgetting a laptop in a taxi, accidental deletion of a file, recording the wrong file), natural disasters, theft, viruses, hardware failure ( sometimes due to human error); all can cause data loss. With automatic and continuous backup is like insurance you buy, hoping that you will ever need, but relieved to have when (not if) something unfortunate happens

Excuse # 7 :. Remember to use

While there are many backup solutions require that users remember deploy or take the time to do it, there are others that are automatically and continuously. These enable SMEs to focus on their business, not forgetting to back up their data

Excuse # 8 :. Too complicated

Although this has been the case in the "old days" when the band process necessary and complex systems not only for data backup, but to test and verify the archive backup, it is not true today. backup solutions can now be implemented quickly without technical expertise, and then forgotten. For most SMEs can restore their own data without a call for assistance, the backup service, or IT provider

Excuse # 9 :. We can always use a data recovery service

data recovery services are useful only when there is a computer to recover. They serve no purpose at all if the PC is lost or stolen. Moreover, these services are notoriously expensive (costing thousands of dollars), with no guarantee that all, if any, data will be retrieved. And how the company without limping files in the weeks it could take to recover? Why chance it

Excuse # 10: We can copy a thumb drive

The copy is not the same a backup (it is much heavier and is an inefficient use of storage). Also, if something happens to the player, it is as if the files have not been saved at all. That's why there are backup solutions that offer the ability to save online (for secure offsite protection) and to local drives (for fast restores).

Backup My Info (BUMI), an online backup and recovery managed provider for SMEs now offers BUMI cloud recovery (BCR), a product for disaster recovery cloud. BUMI uses agentless software to perform hardware-independent backup servers of a company, restoration of a company's data in a virtual environment that can be restored as virtual servers. With any Internet connection, employees of an organization can access these networks via a virtual office.

This scalable product enables SMBs to back up their data and meet their storage needs. In the case of an unforeseen event or violation, data and servers will be saved off-site and easily restorable in a short time. With BCR, users work with BUMI engineer to develop a cloud recovery strategy. BCR offers many features and benefits including:

• No expensive 3rd party software
• No Internet connection dedicated to replication
• No expensive emergency equipment and guarantees
• No intelligence software licenses
• No in-house iT staff dedicated to maintain
solution

for more information about the product BCR visit www.bumi.com/services/ cloud_recovery.php.

Every small business is different, but all IT vendors see common problems to the customer after customer. A client can be big on safety, but terrible for backup. Another can perform backups continuously, but execute 10-year-old computers that transform the productivity of workers in a dream.

dealers from around the country provide horror stories and what they did to convince customers to patch the glaring holes in their IT infrastructure. But sometimes customers refuse the best advice, then crash and burn. Use the bad examples as teaching tools in your next meeting of the client or prospect.

1. Backup and Disaster Recovery

"Only once in 12 years, and was most recently I met a client with a good backup," says Amy Babinchak, Own Port Computer services, a managed service provider (MSP) in the suburbs of Detroit. "the backup is the first thing we look at, and secure with new clients." This could mean the update drivers for a system all the way to the demolition of an old tape backup to a new disk to disk system, and training employees to use it properly.

Perhaps lulled to apathy by systems reliable, customers remain surprisingly resistant to backup tips. "We had [a] $ 10 million company as a customer last year we chased to save $ 150 per month contract," said Joshua Liberman, President of Net Sciences Inc., a systems integrator in Albuquerque, New Mexico "a few months later, their server crashed and they had not made a backup since leaving. They are out of business now "Think of system maintenance like changing the oil in your car: .. If you do not, your system will fail sooner or later and leave you failed

Mike Byrne, director of MSP in iT management software provider Quest software Inc., headquartered in Aliso Viejo, Calif., remembers when he was working in the channel and talking to a law firm. "There was no quick restore functionality," he said. "How they loved to brag about how much each lawyer charged per hour, I asked them to calculate how much they would lose in an hour if I unplugged the server. Then I asked them to calculate how much it would be if I stole the server. "

2. safety

Constant articles, even in the mainstream press about security breaches have helped customers in tune with the need for security. But knowing they have it does not mean they understand. Remind them that they are just as cautious in the bad parts of town. Then explain that the entire Internet is a bad part of town full of hackers, spammers and cybercriminals.

"Customers generally do not get security," said Jamison West, CEO of Arterian, an MSP based in Seattle. "Often they do not know the difference between a Linksys $ 40 and a visor -Fire Cisco $ 4,000.. more and more companies rely on hosted cloud applications, lack of access to the Internet is both a problem of safety and productivity "

a management company network who asked not to be named reported that he had his own security bulletin: their personal folders CEO were on a shared drive. The rights to the data should be applied, not accidental.

"Users have too much access to their own computers, making it an easy way for viruses, and enabling critical data to be copied to USB drives and stolen," said Nick Cavalancia, vice president, Windows management, ScriptLogic Corp., a network company and customer management software in Boca Raton, Fla. "a product able to lock USB drives and raise the authority of the user as needed to administer their applications without giving them full control if many will plug security holes. "

3. Old Equipment

"We push the customer to make sure they never have to wait on the technology," says Karl Palachuk founder KPEnterprises Business Consulting Inc., a MSP in Sacramento, Calif. "Firewalls that still work, but can 't manage shaping traffic for VoIP, or are too old to follow the highest Internet speed, should be replaced. "

Palachuk appeal suggests the need for the boss better performance." Explain to management that upgrading their firewall will provide better service for them, and they will. Everyone will also benefit. "

Not always, said Net Sciences Liberman." A client led a high-end CAD program over 10 years of material, and would not upgrade. We put in a workstation CAD $ 2000 we built, and a job that normally ran for 48 hours completed in 10 minutes. "The good news? The customer purchased the machine. The bad news? The owner has not replaced the four other systems, such as old also running CAD software.

4. mobile Devices

for more security headaches, look in the pockets of your customers. "There is a year, maybe a person in a small business had a smartphone," said Babinchak. "Today, most small businesses each purchased a smartphone. This means that many new security problems do not receive a lot of thinking. "

Ask your customers to update their" acceptable use policy "for employees smartphones get, and you'll find they do not have a policy. But they need to remember which holds data even if the employee owns the phone or laptop. "We suggest employees sign a document that says at the end of employment, or for any other reason, the company can wipe their own device for protect their intellectual property, "said Babinchak. This may sound harsh, but do your customers really want their employees with their client list or other critical files to their next job?

5. strategic IT Thought

"We see many small businesses looking to IT as an expense rather than a commercial asset," said West. "We offer a vision of how technology will drive growth and profitability. If they conduct their business vision first and choose their technology later he does not. "

" Many customers do not treat them holistically network, "said Liberman. "They buy a new PC only when an elder dies. They do not look how the new software will impact their network."

Help your clients look down the road. No matter how they get an agreement on the material, if they have to change direction and throw it in the next year, they lost time and money.

As Liberman noted, "The worst is when we put together a network without a single hour of unscheduled downtime in a year, and the customer says there is nothing to it."